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Verizon
- Mobile Phones
- Kearney, NE
About this business
Verizon is one of the largest communication technology companies in the world. Every day, we connect millions of people, companies and communities with our powerful technology. We're using our award-winning networks to make breakthroughs in interactive entertainment, digital media, the Internet of Things and broadband services for customers. Whatever the future looks like, whatever the digital world promises, we will deliver.
Location details
5110 2nd Avenue, Kearney, NE, 68847, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Unfortunately the staff/employees does not even know, what they are selling! "Rude, arrogant" these words are not enough to describe them ! I would rather give them higher credit:- 1. ILLITERATE ( who has zero knowledge about their products, what they are selling. Confidently misguide their customer). 2. OUT DATED ( doesn't even upgrade their tablet to provide correct information, basically I have asked for a particular memory capacity at least 64Gb, one staff called ( Bruce) even assured me while writing that in a paper tha... read more
Business response:
This is not the kind of behavior you should ever expect from Verizon, Sayanti. Professionalism and product knowledge are priorities for our team, and it's disappointing to hear we missed the mark. We take your feedback very seriously and trust that we will use this information to better serve our customers in the future, as that is our first priority.
Forcing a mask to be worn, when your employee took her mask off so I could read her lips less than 2 feet away from me, therefore forcing the customer to wear one in order to enter the store is bull. I am deaf and masks do not help me any, I’m healthy and not sick and a mask is not going to stop transmission of something I DO NOT HAVE. Imagine if you acted this way over a flu. I needed a charger, because mine was stolen from me. You also can’t turn away a customer who doesn’t have to disclose why they don’t wear a mask.
Business response:
Hi Lacey, We understand your concerns. We are following guidance from public health authorities, including the U.S. Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We are continuing to implement strategies to protect our workforce and ensure continuity of operations for our customers. For up-to-date information on our response to COVID-19, please go to https://www.verizon.com/.../update-verizon-serve.... Stay safe and stay healthy.
They lie, tell you want thing then when you come in they treat you like your the idiot. very rude, disrespectful people work here
I just sat for 15 minutes in this location and a non version customer waiting to see if i could start a plan. Not one person even looked at me or asked if they could help me. 4 employees and 2 customers. worst customer service i have ever seen. I finally walked out i will never recommend anyone to this store!!!
I have had my phone for two months and already want to get rid of it. Terrible employees and service.
Aaron was amazing! Thank you so much for your superb costumer service. He went above and beyond! Please be sure you give him the praise! Thank you!
Parking and wait time for help is terrible. I see staff walking around not helping people, but going to their back room to hide out. Hire some people and teach them about customer service, not to ignore people, but to let them know someone will be with them soon! !!
Speechless
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 3.5 star rating with 310 reviews.
When is Verizon open?
Verizon is open now. It will close at 7:00 p.m.
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