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Venus Salon in Forest Hill Now Open! Limit time special offers for new customers 10% off for single visit and 15% off when come with friends. Promotion end of September 30th 2018 Present this post at check out!
1530 Rock Spring Rd, Putnam, MD, 21050, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 10:00 a.m. to 8:00 p.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 10:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
Beautiful Salon, all the employees are so nice! Tons of options to choose from.
Trish Pham is the best nail tech I’ve ever had, does such great work every time for me :) highly recommended
Beware of sending your kids in there. They ripped my 12 year old off and took all her cash and credit card. They up charged her for something she didn’t get.
Business response:
Dear Kelly, The girls came in asking for gel fullset. The price is $50. We will include the receipt in this comment so you can see that we did not upcharge her. The design was $3. The manager was explaining over the phone with her father and he hung up in the middle then leaving this review. Please be advised that the price is clearly posted on our website. For future reference, we recommend you to ask for the price before the service starts. We also want to clarify that we did not take all her cash and credit card. She hand... read more
My 12 year old daughter and her friend got their nails done, regular polish with a little design. When they are paying, $70 was on the POS screen. My daughter hands the person a visa gift card with $62.12 on it and $69 cash and tells the person she wants to leave a $10 tip. The person took all $69 cash and then ran $44.40 on the gift card. Never bringing my daughter here again!
Business response:
Dear Jim, The girls came in asking for gel fullset. The price is $50. We will include the receipt in this comment so you can see that it was not $70. The design was $3. The manager was explaining over the phone with you and you hung up in the middle then leaving this review. We even offered to remove the gel polish and give you back the money. Please be advised that the price is clearly posted on our website. For future reference, we recommend you to ask for the price before the service starts. Please be mindful that leaving... read more
Love this nail salon! Best pedicure I’ve had. The salon is clean and everyone is extremely nice. The spa pedi is relaxing.
I have been to Venus a few times and have had good experiences. Today was different- my nail tech was not very pleasant and it seemed like she truly struggled to give me a simple full set of acrylic nails. I was very unhappy with my service but I will say the owner Tai was more than willing to help me out. I will be back to get my nails done by tai in the future.
I called to get an appt with Linh in the middle of the day! I work at a salon/spa & was so happy to see all the covid precautions being done meticulously the entire time I was there. So clean and orderly. You view the polishes on ur phone so u don’t have to touch any thing. She gave me a towel for my lap during my gel pedi. My toes look beautiful and my experience was the best I’ve had. Highly recommend.
Today was my first visit to Venus Salon. I don’t live in the area but I am in Forest Hill often. A local friend recommended Venus Salon. A few thoughts about my experience: It was an easy online booking experience. I was impressed with the salon’s protocols related to COVID19. The techs I interacted with were very friendly. I was a little surprised about an up-charge for cuticle maintenance for my manicure and it wasn’t clear that I would pay more if using a card (which I understand the reason behind that). There was a spa f... read more
Business response:
Dear Amy, Thank you for your good review and I am glad that you had a great experience! To clarify your concern, there is an additional charge for cuticle maintenance only if you got dipping powder nails or acrylic. If you get a gel manicure, it will be included. I apologize about the confusion. We hope to see you back again soon!
Made an appointment at 4:00 for eyebrow waxing. I arrived early about 3:45. Was told to wait in the car and they'd call me to come in in 5 minutes. Never got the phone call. Went back in at 4:00 and they acted like I never checked in. Told me I have to wait until the room is available. Went back outside to car waiting a little bit and never got a phone call.
Business response:
Hi Amanda, due to the pandemic, we only allow one customer inside the waxing room. We also need extra time to disinfect tools and the room before and after any service. That's why we could not take you in right away. Not long after you went outside, we tried to call you but the person who answered the phone said it was the wrong number. Perhaps the number we had in our system was wrong. We also went out to look for you at the parking lot. We are really sorry for the bad experience you had today. We hope that you could unders... read more
Venus Salon has a 4.7 star rating with 924 reviews.
Venus Salon is closed now. It will open tomorrow at 10:00 a.m.
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