This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Venue at Winter Park
- Residential Leasing
- Winter Park, FL
About this business
Location details
5 Autumn Breeze Way, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | Closed |
eddie wilson Its three days till CHRISTMAS in 20 17 I wanted to say that i am greatful for having a roof over my head and having people that work here be so kind and helpful sure they run into problems but I would just like to say thank you everyone that works here for the job they do inside they office and the men and women that keep this place looking so good Thank you
Not recommended. Living here is a nightmare I noticed several complaints from a year or more ago. Rest easy, it has gotten a lot worse since then with new ownership and new management. We moved here from another state and reserved the apartment via phone after sending a money order for the deposit and checking it on the internet. We selected Winter Park Commons because the pictures and internet videos made this place look great. What we saw in person showed a quite different product that what we saw when we arrived here. Apa... read more
Business response:
We appreciate you taking the time to provide us with this review. We appreciate your feedback and will use it as we move forward with making this the best apartment community it can be. It is disheartening to hear that you have had anything but a 5-star experience while living in our community. Our team works hard to provide residents with Hassle Free Living in a place they are proud to call home and would like another opportunity to do that for you. We would love to discuss your specific situation further in person so that ... read more
Dont do it Worst place to move. Just moved in on july and cant wait to leave. They have insect problems with ants and the staff very wishy washy they tell you one thing then do another
Business response:
We're sorry to hear that your experience with our community has not gotten off to a better start, Mindy. We take pest issues seriously and offer pest control services upon request to any resident who has encountered them in their homes. We do apologize for any confusion that you've experienced in communicating with our team. We sincerely want you to enjoy your home to the fullest and if there is anything that we can help you with at this time, or if you would like to discuss your concerns with us further, please feel free to... read more
Beautiful Property One of the best things about this complex, is the maintenance team! They are extremely helpful with assisting me with various things at my apartment home! They are professorial, knowledgeable and very personable. Thank you team for a great job and your assistance!
Business response:
Thank you for taking the time to leave a positive review of Winter Park Commons! We are happy to hear that you are enjoying your stay in our community and our staff members are one of the reasons why! Our team works hard to provide residents with the luxury of Hassle Free Living in a place they are proud to call home and are glad to be able to do so for you. It is reassuring to hear that you believe they are one of the best perks about living in this community! We believe our staff, along with the amenities and location, are... read more
Run away! Rent is increasing, but perks are decreasing I've lived here for several years now, and I'm glad to be leaving soon. Before the new management company bought it, the staff actually seemed to care about residents. Not so much anymore. We were promised upgrades to facilities and services, yet the grounds look mostly the same and I've had to fight to get maintenance issues resolved. The front office has been totally remodeled, yet many facilities on the ground are in dire need of a paint job. There are an inadequate n... read more
Business response:
Thank you for the time you spent writing this review. We appreciate all of your feedback as we continue to make this the best community it can be! We apologize for the negative experience you have had here. We want you to know that we at Bell truly do care about each and every one of our residents and want them all to fell safe, welcomed, and happy while living in our communities. We are still working on the upgrades, with a large community this takes time. If you would like, stop by the office or call us and we will happily... read more
Avoid at ALL costs I lived here for almost a year... water came in our windows and they sent someone out w tape to cover it. There was black mold everywhere. They refused to replace broken appliances... like washer/dryer and stove etc. the conditions were unlivable and they refused to let us out of our lease. First month living here there was a shooting. Avoid at all costs.
Business response:
I lived here for almost a year... water came in our windows and they sent someone out w tape to cover it. There was black mold everywhere. They refused to replace broken appliances... like washer/dryer and stove etc. the conditions were unlivable and they refused to let us out of our lease. First month living here there was a shooting. Avoid at all costs.
Horrible management and maintenance The location is actually really decent and they are zoned for some really great schools which is why is literally pains me to write the rest of this review. The management is abominable and the maintenance staff are no better. No one ever picks up the phone at the front office after you become a resident. Maintenance requests can be made online but there is *zero* follow-up on requests which can be left outstanding for months, regardless of how many times you call maintenance to your place... read more
Money-grubbing at best. Me and 2 other people applied for a unit at this complex and were rejected due to insufficient income. This occurred twice more each time we added someone else to the lease, forcing us to pay yet another application fee each time, and last we heard we were still rejected. I got into a life-threatening accident and we could no longer move in to the unit; it was at this point that management suddenly decided we were accepted and had now waived all of our fees and security deposit. So on top of the bills... read more
Terrible management and so many hidden fees I give this property some stars since it is in a good location for access to school, food, shopping, highway, etc. The landscaping is nice but the insides of these apartments are outdated and kitchen is pretty much a tiny walkthrough. This is by far the worst management company I have ever worked with. The staff is always too busy, it is hard to get a live person on the phone, and their follow up on issues is practically non-existent. No one ever knows what is going on and they alw... read more
Frequently asked questions about Venue at Winter Park
How is Venue at Winter Park rated?
Venue at Winter Park has a 3.6 star rating with 694 reviews.
When is Venue at Winter Park open?
Venue at Winter Park is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com