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Venue at Winter Park
- Residential Leasing
- Winter Park, FL
About this business
Location details
5 Autumn Breeze Way, Winter Park, FL, 32792, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 12:00 p.m. to 5:00 p.m. | |
| Sun | Closed |
Do NOT move here Absolutely worst experience I have EVER had in an apartment . Save yourself all troubles and just do not move here. Management is the worst, the buildings are being updated however the actual building itself is so old and pipes bust everywhere . We have had 2 floodings in our apartment living there in only 1 year, and several of our neighbors have had the exact same thing happen to them. Forget about being compensated for any of your troubles either. Management is disorganized, maintenance is pretty good at ... read more
Business response:
Jason, we're deeply discouraged by this characterization of our community as it is not indicative of the comfortable home life nor level of service we strive to provide. Please know, we do not falsify reviews as that would be unethical and we rely on honest feedback to further improve the resident experience for all who call us home. We do hope residents are being respectful and courteous of one another by disposing of their trash properly, being cognizant of their noise levels, and abiding by all community policies. If you ... read more
Recent move in Ive had rats in my apartment quite sometime, advised office still have the problem after over a month of notifying. Addressed situation i had with my outlets which were not working and drains that were not draining , maintenance stated they fixed but didnt had to go to office to get it resolved. Window in master bedroom leaks when it rains , hopefully i dont get charged for the damage it caused to paint seeing that its there problem when apt should of been move in ready. 3 months now , my ac doesnt work in the... read more
Business response:
We are so sorry to hear about the issues you've had regarding your home. As this is the first we are hearing of that type of pest problem. We strongly urge you to contact management immediately so that we can investigate and move forward with treatment. We do fulfill maintenance requests in order we receive them, so it does speed up the process if you submit them with our office team or on our resident portal online. We hope to see you in our office so we can discuss ways to improve your stay and resolve your concerns.
Illusions will be presented...DON'T DO IT! My family and I have lived here for almost a year now. Although maintnace men will complete work it is not in good timing. There is dog poop everywhere that no one seems to care about. Parking spots are hard to find. You basically have to park at another building. If you have little ones be cautious ppl fly up and down the streets. And to top it all off' I have been complaining about rats....not roaches....rats. I've never lived with bugs or rodents. Not one grain of urgency to do a... read more
Not recommended. Living here is a nightmare I noticed several complaints from a year or more ago. Rest easy, it has gotten a lot worse since then with new ownership and new management. We moved here from another state and reserved the apartment via phone after sending a money order for the deposit and checking it on the internet. We selected Winter Park Commons because the pictures and internet videos made this place look great. What we saw in person showed a quite different product that what we saw when we arrived here. Apa... read more
Business response:
We appreciate you taking the time to provide us with this review. We appreciate your feedback and will use it as we move forward with making this the best apartment community it can be. It is disheartening to hear that you have had anything but a 5-star experience while living in our community. Our team works hard to provide residents with Hassle Free Living in a place they are proud to call home and would like another opportunity to do that for you. We would love to discuss your specific situation further in person so that ... read more
Beautiful Property One of the best things about this complex, is the maintenance team! They are extremely helpful with assisting me with various things at my apartment home! They are professorial, knowledgeable and very personable. Thank you team for a great job and your assistance!
Business response:
Thank you for taking the time to leave a positive review of Winter Park Commons! We are happy to hear that you are enjoying your stay in our community and our staff members are one of the reasons why! Our team works hard to provide residents with the luxury of Hassle Free Living in a place they are proud to call home and are glad to be able to do so for you. It is reassuring to hear that you believe they are one of the best perks about living in this community! We believe our staff, along with the amenities and location, are... read more
Run away! Rent is increasing, but perks are decreasing I've lived here for several years now, and I'm glad to be leaving soon. Before the new management company bought it, the staff actually seemed to care about residents. Not so much anymore. We were promised upgrades to facilities and services, yet the grounds look mostly the same and I've had to fight to get maintenance issues resolved. The front office has been totally remodeled, yet many facilities on the ground are in dire need of a paint job. There are an inadequate n... read more
Business response:
Thank you for the time you spent writing this review. We appreciate all of your feedback as we continue to make this the best community it can be! We apologize for the negative experience you have had here. We want you to know that we at Bell truly do care about each and every one of our residents and want them all to fell safe, welcomed, and happy while living in our communities. We are still working on the upgrades, with a large community this takes time. If you would like, stop by the office or call us and we will happily... read more
Avoid at ALL costs I lived here for almost a year... water came in our windows and they sent someone out w tape to cover it. There was black mold everywhere. They refused to replace broken appliances... like washer/dryer and stove etc. the conditions were unlivable and they refused to let us out of our lease. First month living here there was a shooting. Avoid at all costs.
Business response:
I lived here for almost a year... water came in our windows and they sent someone out w tape to cover it. There was black mold everywhere. They refused to replace broken appliances... like washer/dryer and stove etc. the conditions were unlivable and they refused to let us out of our lease. First month living here there was a shooting. Avoid at all costs.
Horrible management and maintenance The location is actually really decent and they are zoned for some really great schools which is why is literally pains me to write the rest of this review. The management is abominable and the maintenance staff are no better. No one ever picks up the phone at the front office after you become a resident. Maintenance requests can be made online but there is *zero* follow-up on requests which can be left outstanding for months, regardless of how many times you call maintenance to your place... read more
Money-grubbing at best. Me and 2 other people applied for a unit at this complex and were rejected due to insufficient income. This occurred twice more each time we added someone else to the lease, forcing us to pay yet another application fee each time, and last we heard we were still rejected. I got into a life-threatening accident and we could no longer move in to the unit; it was at this point that management suddenly decided we were accepted and had now waived all of our fees and security deposit. So on top of the bills... read more
Frequently asked questions about Venue at Winter Park
How is Venue at Winter Park rated?
Venue at Winter Park has a 3.5 star rating with 642 reviews.
When is Venue at Winter Park open?
Venue at Winter Park is open now. It will close at 6:00 p.m.
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