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Ventra Customer Service Center
- Transportation Services
- Chicago, IL
About this business
The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL 60601, will be temporarily closed for in-person service as of March 19, 2020, until further notice. If you need assistance, please contact Ventra Customer Service at 1-877-NOW-VENTRA (1-877-669-8368); open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST
Location details
567 W Lake St, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Useless. Can't even offer basic support for problems that are THEIR fault, like actual bugs in their own systems.
Finally found it. Dial the Ventra number and press 3 for lost or stolen Ventra card and then press 3 again for other inquiries.
Easily renewed my ventra card here. Staff were friendly and professional. They run a tight ship and I’m never let down by their service.
One hundred percent useless customer service. I called 3 times for the same issue and they couldn't resolve it. They just hang up...
Frequently asked questions about Ventra Customer Service Center
How is Ventra Customer Service Center rated?
Ventra Customer Service Center has a 1.8 star rating with 839 reviews.
When is Ventra Customer Service Center open?
Ventra Customer Service Center is closed now. It will open on Monday at 8:00 a.m.
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