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Ventra Customer Service Center
- Transportation Services
- Chicago, IL
About this business
The Ventra Service Center (VSC) located at 567 W. Lake Street, 2nd floor, Chicago, IL 60601, will be temporarily closed for in-person service as of March 19, 2020, until further notice. If you need assistance, please contact Ventra Customer Service at 1-877-NOW-VENTRA (1-877-669-8368); open Monday through Friday from 6 a.m. to 8 p.m. CST and Saturday from 8:30 a.m. to 5 p.m. CST
Location details
567 W Lake St, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Went midday. Prompt, friendly, and professional service.
thiefs sold me no good ticket on francisco brown line station and when i call them they said they can’t do anything about that
Very bad Customer Service. A week a go I got notification failing to auto draw funding, I called Customer Service and a rep told me that her team lead was looking at it but did not tell how long it took to fix. A week later, card is still failing. Then I called again, after 10 minutes waiting, I got connected someone and she told me to hold on. Waited another 5 minutes and the call was disconnected. Wish I could give 0 star.
Frequently asked questions about Ventra Customer Service Center
How is Ventra Customer Service Center rated?
Ventra Customer Service Center has a 1.8 star rating with 834 reviews.
When is Ventra Customer Service Center open?
Ventra Customer Service Center is closed now. It will open on Monday at 8:00 a.m.
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