This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Venta Airwasher
- Business Services
- Chicago, IL
About this business
Location details
Suite 220 B, 300 N Elizabeth St, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So our first container arrived today of Venta Airwashers, if anyone wants more info or would like to secure a purchase before the nasty dry winter air arrives let me know.
Business response:
Thanks for being part of the #VentaFamily and sharing your experience here with everyone, Stefan!
I love my new Venta airwasher. The bedroom air is crisp and fresh. I recommend purchasing one!
Business response:
Thank you for the fabulous review, Kathy! We greatly appreciate it and are so thankful to have you in our #VentaFamily :)
I LOVE my Venta! I've been through so many other humidifiers and each one has broken within 6 months or less. This one is soooo easy to refill and there isn't the mist coming out soaking everything near it. The cats love it. I find them sitting next to it often. I needed a replacement part, and received it very quickly. It was very easy to replace. It's also a great machine because it can be cleaned unlike your normal humidifier. And it's easy to clean. I highly recommend purchasing a Venta!
Things are looking bleak. Only used the product for two months, and suddenly it's completely inoperable. A green light flashes but nothing happens -- just like calling customer service: you call, a recording takes your message, and nothing happens. Time to go on twitter and tell more people about this expensive, bad product and even worse service.
Business response:
Hi Pauly, hope you've been well! We at Venta wanted to apologize for the lack of service you received back in November. We have done a lot to build a customer service team that our customers can rely on, and wanted to see if there was anything we could still do for you! If you have any questions at all, please feel free to give us a call at (888)333-8218. Thank you!
I have had two Venta airwashers now for twelve years...and they are still going strong. I need that humidity going for me and my antique furniture, as I live in arid Arizona. .
If anyone's Venta won't turn on, open it up and check the power to the motor. It might be unplugged! :)
I called Venta and spoke with a person very quickly and they were helpful answering my questions. I had no problems whatsoever. :)
ANYONE HOME???? I'm having the same problem. I need to replace the motor on 2 of my units and no response same response as below "I'm not here but will be back soon" Not cool to say the least these units are very expensive and better customer service should be provided.
Business response:
Hi Michael, Hope you've been well! We just wanted to follow up with your post and apologize again for the lack of service you experienced in the past. We've taken quite a few steps to improve our customer service, and wanted to know if there was anything we could do to rectify your thoughts on the Venta brand. We'd be happy to take your call at (888)333-8218. Thanks again!
ANYONE HOME? In the last three wks, I've left three emails and three voicemails to get a replacement linkage. I got two "I'm not here but will be back soon" replies. But nothing further. That's crummy service.
Business response:
Hi Bruce! We just wanted to take the time and apologize for the lack of service you received in 2014. We've taken a lot of time to build a customer service team that our loyal customers can rely on. We would be happy to help you with anything you might still be experiencing. Please give us a call at (888)333-8218 and let us know if there is any way for us to restore your faith in the Venta brand. All the best!
Frequently asked questions about Venta Airwasher
How is Venta Airwasher rated?
Venta Airwasher has a 3.9 star rating with 45 reviews.
When is Venta Airwasher open?
Venta Airwasher is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com