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Venetian Nail Spa
- Nail Salons
- Beavercreek, OH
About this business
Location details
4425 Walnut Street, Beavercreek, OH, 45440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've been here twice and both times had a bad outcome! First time the lady didn't put a top coat on my pedicure and I left with my fingers being so sore! I had to take Tylenol for two days until the pain finally subsided. Decided to give them a second try (for whatever reason) this technician was knicking the skin around my nails left and right and ignored me when I expressed my pain! Once I was done and paid, I was shocked at the price for a fill in and polish. Come to find out my sister was charged only a dollar more when ... read more
Business response:
Hello Tonya, Thank you for your comments on your recent visits to our location at the Greene Town Center. We apologize that you have been dissatisfied with the quality of the services. Please email our asisstant Andrew at nancyvenetian57@yahoo.com with your full name and a contact number so he can take care of this for you. Thank you again for your time and patience, Best regards,
Worst service ever. Quantity over quality. Unfortunately the owner is only after money. Spent to much money here, would rather give it to someone who cares about their customers not their Christian louboutins, Gucci and Chanel bags.
Business response:
Hello Autumn, We apologize about your appointment being overlapped and caused such inconveniences to you today. We want to let you know that our appointments are managed by the technicians and not the owner. If you are not happy with your technician about the way she manages her appointment book, we are more than happy to recommend you another technician. Please let us know so we can help. Thank you and best regards,
Love this place. Definitely my favorite nail salon in the area. The people are always patient and they really take their time with you. They have always done a great job with my nails!
Business response:
Hello Ashlee, Thank you for choosing our business for your pampering time and relaxation. We greatly appreciate your feedback on your recent visit to help us improve the quality of our salon. We are so glad to hear that we have provided you with good customer service for your satisfaction. We are looking forward to seeing you again very soon. Best regards, -Venetian Management Team-
Staff was rude, couldn't do simple designs (stripes, hearts and stars). And said she couldn't fix something she messed up. Manager/owner apologized said she would talk to workers and refund some money. I probably won't be back!
Business response:
Hello Alexandria, Thank you for your recent visit to our salon with your friends and leaving your feedback about our service quality. We truly apologize that you did not have good experience and our staff was not friendly towards customers. We did our best to solve the concerns. Thank you again for choosing our business and helping us to improve our customer service. Best regards, -Venetian Management Team-
This place came highly recommended, so I have it a shot last night. The tech wasn't friendly and made me bleed twice. She couldn't stop the bleeding on one of my toes, so she used nail glue, which of course made the polish look clumpy. She also never did acknowledge that I was bleeding. I wouldn't go back if I was paid.
Business response:
Hello Lindsay, Thank you for your recent visit to our salon and leaving us a review about your experience. We are so sorry to hear that you were dissatisfied with the quality of the service. We are more than willings to make up for that service you received at our salon. Please give us a call at (937) 426-2929 to speak to our assistant Andrew so he can help with a solution to this matter. Thank you again for choosing our business and we are looking forward to hear back from you soon. Best regards, -Venetian Management Team-
Worst mani/pedi I've ever had! I don't get to treat myself to this kind of stuff often, but when I do in the future I will be avoiding this spa. The gentlemen who did my nails hardly spoke to me and left nail polish all over my fingers and toes. He'll also made one of my cuticles bleed. I asked to have someone else fix it and the woman at the front desk told me no because only the person who originally did my nails was allowed to fix it. He came back and did basically nothing to make my nails look better. I had to go home an... read more
Business response:
Hello Katie, Thank you for your recent visit to our salon and your feedback on the services you received at our salon. We sincerely apologize about the disappointment on the quality of the services and especially it was your special occasion treatment. We appreciated that your husband has called in and spoken to our assistant manager about the matter to have solution to fix it. Due to how busy it was for us for this Easter weekend, we are sorry that we were not able to resolve the problem as quickly as we would have wanted t... read more
If I could just get a full set at the same time I'd be winning.
Love Venetian! The staff is friendly - love Andrew! Reasonably priced and great location! Largest selection of Gel colors in the area!
Frequently asked questions about Venetian Nail Spa
How is Venetian Nail Spa rated?
Venetian Nail Spa has a 3.9 star rating with 875 reviews.
When is Venetian Nail Spa open?
Venetian Nail Spa is closed now. It will open at 9:00 a.m.
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