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VCU Medical Center

2.8

About this business

Location details

1250 E Marshall St, Richmond, VA, 23219, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.8236 reviews
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SMG CousinxLito's profile image
SMG CousinxLito 
on Google
4 months ago

⸻ If you value your life, your child’s life, or the lives of your loved ones—DO NOT put your trust in VCU Medical Center. This hospital failed me in the worst way imaginable. My fiancée was admitted for what should have been a manageable medical situation, but instead, we were met with neglect, dismissiveness, and incompetence that cost us everything. • She was left sitting in her own amniotic fluid for four hours before anyone did anything. FOUR HOURS. • Doctors refused to offer real solutions, only telling me we had “two o... read more

A S's profile image
A S 
on Google
4 months ago

They have the worst billing department I've ever had the displeasure of dealing with. Everyone in this department needs to lose their job. Clearly they are there to just collect a paycheck without actually doing their jobs!!!! I was told a supervisor would call me back on Jan. 8th. It's now the Feb. 17th and all my messages and complaints have been completely ignored. They are refusing to fix billing and resubmit to my insurance that they screwed up. No one there will help me. I even had the office manager in my doctor's off... read more

Lori Sherman's profile image
Lori Sherman 
on Google
5 months ago

I would rather die than step foot in this place again. Tell me why it's so important to weight me, that I get woken up at 4:50am to do it. The nurses have no bedside manner. I had a nurse tell me that she had a small dose of a muscle relaxer for me and what she had in her hand was Doxazosin. Far from a muscle relaxer. I was on the 10th floor and the nurses name was Lilly. Wouldnt allow me to meet with the cardiologist who's name is Dr. Lawson prior to a cath, even tho I said i wanted to. Was never informed until the morning ... read more

LBE's profile image
LBE 
on Google
5 months ago

I've been going to VCU for the 2years that I've lived in Richmond. They have a monopoly on healthcare in the city and I can only get certain services through them. And they are awful. I would go anywhere else if I could. From the parking, which always takes a minimum of 20minutes to find, often requiring driving around from building to building to try and figure out which ones offer public, and the decks fill up, even if they are still open, but under such disrepair you feel unsafe being in them. Then there's the walk time t... read more

Dusty Scott's profile image
Dusty Scott 
on Google
5 months ago

The labor and delivery has no clue policy and how to communicate with each other and providers. Family was removed from exam room due to a rule that seemed to have been created out of no where. We were told that we could have as many family in as we want, but then were told 2 hours after arrival that there was a rule of only 4. Then as we were in the waiting room, the labor and delivery nurse walked a family of 6 back. They had food in tow, no sense of urgency, but the rules seemed to not apply to them. It was very frustrati... read more

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Frequently asked questions about VCU Medical Center

How is VCU Medical Center rated?

VCU Medical Center has a 2.8 star rating with 236 reviews. 

When is VCU Medical Center open?

VCU Medical Center is open now. It will close tomorrow at 12:00 a.m.  

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