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VCA New London Animal Hospital
- Emergency Pet Hospital
- Waterford, CT
About this business
Location details
122 Cross Rd, Waterford, CT, 06385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 12:00 p.m. | |
| Sun | Closed |
RecommendedThey are amazing! The team is kind, understanding and courteous. The doctors are spectacular, hands down the best. They take the time to educate, and come up with a plan that works best for you and your pet. The facility is clean and organized. Customer service is amazing, they pay attention to the details, from their welcome board to fallow up calls on pets to see how they are doing. Plus they do boarding! I would recommend VCA to anyone!
RecommendedThe staff is always nice and welcoming. Dr. Aaron and Kelly are Charlies favorite, Charlie knows who are the most awesome in there 😉💕
RecommendedDr. Hammer was awesome and went above and beyond to find out what was going on with my pup. Even called to check up on him. Highly recommended
RecommendedWe switched to VCA from a local vet office, mostly due to the hours of operation. VCA has been exceptional. From day ONE of bringing our 3 dogs here, we have had nothing but great things to say. The staff, assistants, the vets themselves have been loving with our dogs: two boys and one new little girl. When one of our two yr old boys broke his rear leg, they were at our sides either physically or emotionally through phone calls and emails that first hard weekend. They were extremely professional and competent, doing what the... read more
Would like to thank the wonderful Staff at VCA had emergency last night June 26 close to them closing , I had a 7 year old English Bulldog Rocky who was Full of cancer he took a turn for the worst at night after being in Piper Memorial Hospital all Day .I called them crying I needed help not a patient of the office just a very upset Bulldog mom who loved her boy beyond words who needed Help and did not want him to suffer .They stayed open for me and helped us put our Sweet Rocky to Sleep .Thank you again from the bottom of m... read more
Excellent service by all members of the team. Dr. Aaron is knowledgeable and compassionate. All vet techs and front desk staff have been professional and friendly. I have been going to this vet for my large dog for 9 years!
**edited** i am very grateful to have had the opportunity to speak to Heidi, the hospital manager, and voice my concerns and aggravation regarding my visit. She was very attentive and compassionate. She worked very hard to address all my concerns and made things right. We will be back and give them another chance. ** I have been bringing my cats here for a decade and usually have great service. Tonight was not great.
Frequently asked questions about VCA New London Animal Hospital
How is VCA New London Animal Hospital rated?
VCA New London Animal Hospital has a 4.4 star rating with 362 reviews.
When is VCA New London Animal Hospital open?
VCA New London Animal Hospital is open now. It will close at 8:00 p.m.
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