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Van Horn Hyundai of Fond du Lac
- Car Dealers
- Fond du Lac, WI
About this business
Specialties: Van Horn Hyundai of Fon du Lac is a new and used Hyundai dealership in Fon du Lac, WI Established in 2002. Built in 2002, Van Horn Hyundai of Fond du Lac is a family owned Hyundai dealership. The Van Horn family has been in the automotive business for over 50 years.
Location details
N6652 Esterbrook Rd, Fond du Lac, WI, 54937, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Bought a brand new 2024 tucson hybrid from then a few months ago. We are having electrical issues with the radio. The car has been in for service 4 time and they say there is nothing they can do because they don't see it happen, even though we have videos of it happening. They already not helpful with getting the car in for service and did not have a loaner vehicle for us to use. They take the car on test drives to try and see the issue and then bring it back without filling it up with gas. I would not recommend this dealers... read more
Bought a brand new 2024 tucson hybrid from then a few months ago. We are having electrical issues with the radio. The car has been in for service 4 time and they say there is nothing they can do because they don't see it happen, even though we have videos of it happening. They already not helpful with getting the car in for service and did not have a loaner vehicle for us to use. They take the car on test drives to try and see the issue and then bring it back without filling it up with gas. I would not recommend this dealers... read more
Business response:
All issues have been resolved with the customer.
We had our car towed to Van Horn after hitting a raccoon on the highway. After keeping it for a few days they called us and told us it was good to go, they just replaced the oil filter that had been ripped out. 1 day later the car completely died. Again we had it towed to Van Horn. After having the cars for days with no phone call from them, we called and were told it needed a new engine. Weeks past and we never heard anything about the progress of the repairs except when we called. All in all it took 1 month. They didn't gi... read more
Business response:
Dear ****, Thank you for taking the time to leave us your feedback regarding your recent experience at our service center. We truly want to know these things, as it is the only way for us to improve the experience we provide for our valued guests when they visit our service center. We are truly sorry and sincerely apologize for the lack of communication regarding status updates on your vehicle. There is no excuse for poor communication and we are sorry to have failed you in this aspect. Please reach out to me directly at ***... read more
We had our car towed to Van Horn after hitting a raccoon on the highway. After keeping it for a few days they called us and told us it was good to go, they just replaced the oil filter that had been ripped out. 1 day later the car completely died. Again we had it towed to Van Horn. After having the cars for days with no phone call from them, we called and were told it needed a new engine. Weeks past and we never heard anything about the progress of the repairs except when we called. All in all it took 1 month. They didn't gi... read more
Business response:
Dear ****, Thank you for taking the time to leave us your feedback regarding your recent experience at our service center. We truly want to know these things, as it is the only way for us to improve the experience we provide for our valued guests when they visit our service center. We are truly sorry and sincerely apologize for the lack of communication regarding status updates on your vehicle. There is no excuse for poor communication and we are sorry to have failed you in this aspect. Please reach out to me directly at ***... read more
Frequently asked questions about Van Horn Hyundai of Fond du Lac
How is Van Horn Hyundai of Fond du Lac rated?
Van Horn Hyundai of Fond du Lac has a 2.2 star rating with 9 reviews.
When is Van Horn Hyundai of Fond du Lac open?
Van Horn Hyundai of Fond du Lac is closed now. It will open tomorrow at 9:00 a.m.
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