Van Cleef & Arpels (San Diego - Neiman Marcus)

stephanie montrenes 

on Google

2 months ago

Please stay away from this location. Reviews show for itself as Laura, the assistant manager discriminates and profiles clients. I’m here to share my story, so no one will experience the awful treatment my sister and I endured. My sister and I are considered high end buyers. We were always going to purchase one butterfly necklace that is shy of $19,000. We choose this location because Amex will give you gift cards or reimburse. The first red flag was when my father always has used a payment link and they stated we could not ... read more

Ingrid Tomac 

on Google

11 months ago

Came to the store to pick up my necklace at 5:55, they work until 6 but already closed. This is unbelievable, I worked all dah and drove through traffic. 

Mia Im 

on Google

a year ago

The Van Cleef & Arpels store in San Diego did not greet me warmly when I arrived, nor did they offer any form of welcome. Instead, they immediately asked why I was there. Their service was extremely unfriendly and rude. (Especially, the white man with blond hair was so rude.) In contrast, the Van Cleef & Arpels stores in other cities were very kind, but this one was different. Please avoid this store. It was the worst experience I’ve had. 

Yerirene 

on Google

a year ago

I recently visited here for my first VCA appointment with Ricky and had an amazing experience! He was extremely helpful and very kind to my family and I! I was able to purchase my first piece here and im so happy with the service and experience! I will definitely be visiting again and highly recommend Ricky ! 🩷 be sure to book an appt by calling or going online first as well (: 

M Bee 

on Google

a year ago

I recently had the pleasure of visiting Van Cleef and was thoroughly impressed by the exceptional service provided by Ricky. From the moment we walked in, he was incredibly kind and welcoming. His knowledge about the products was impressive, and he took the time to explain every detail with great patience. He made the entire experience enjoyable and stress-free, ensuring I found exactly what I was looking for. This level of customer service is rare and truly appreciated. I highly recommend visiting Van Cleef and seeking out ... read more