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Van Chevrolet
- Car Dealers
- Kansas City, MO
About this business
From free car washes with each service to offering a test drive concierge that delivers the vehicle to your location, Van Chevrolet goes above and beyond to provide an exceptional experience that’s second to none. As a premier Chevrolet dealership in Kansas City, Missouri, we provide a wide variety of new and used cars, trucks and SUVs for sale—from the Suburban to the Equinox, Tahoe and even used models from other brands. You’ll also find a car repair shop and Chevrolet parts center. Our top-rated maintena... read more
Location details
100 NW Vivion Rd, Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
RecommendedI went to the one off Vivian road. I always go to that one. Been going for years now. I went today to get all new tires and an oil change and had a great experience. I was waiting in the waiting room and they offered me water, they told me 2.5 hours but it only took them 2 hours. The guys that I worked with, jon goth, and Ryan Tuttle were respectful, funny, and very helpful. Seemed like a great place for work and for service! It’s always great to see it a fun work place and a… See more
This place is awful. let me preface this by saying everyone seems super friendly at face value, even if it is in a super fake way.I bought a car on September 15th. my title came in late (past the expiration of the temp tag I was given).… See more
Offered 50% of our trade in value (when we walked out-Mgr chased us out and increased offer by 40%). Also initially asked for $2,700 for window tint which we ultimately got at no charge. They charged the usual $499 doc fee only to screw it up-wrong value reported and stated the bolt was a gas vehicle so we had to spend over an hour at DOT to get a new title, registration and 2/3rd's of the wrong registration fee refunded. Sales Mgr. Brian Hrabe initially said we would get a c/b- we didn't and he as well as sales supervisor ... read more
My wife drove hours and booked a hotel to purchase a vehicle from Van and unfortunately a pre-existing issue with steering was not noticed nor disclosed to her. I noticed it the morning after she brought it home. We had to repair it days later. I reached out the Van to see if they could help, they took my message. NO CALL BACK.Van did a routine courtesy call to my wife to ask how things are going so she took her opportunity to bring up the issue, she got transferred a few t… See more
Please Read My wife called to see what kind of warranty we had on my truck and they told her I had 3yr 36k protection when I had actually purchased the 100k protection plan. Once I got that cleared up, it was time to take it to their service dept. It all started out fine- we took truck and dropped it off in the evening and Chris D. called me early the next morning with a diagnosis for why my trucks engine was missing. His explanation was a cylinder and therefore a spark plug was fouling and he recommended new plugs and wires... read more
Bad dealership This dealership does not care about it's customers once the sale is made. I am a senior citizen who bought a used car for my grand daughter there. I also bought a warranty for the car. It has been a nightmare since. The car has been in the shop more than it has been at my home. The warranty has not covered the problems the car has and I am out thousands of dollars on this deal. No one there cares. I would never recommend this business to anyone
Car Dealer We bought a van from Van Chevrolet and were treated well. There was no hard pressure sales, they quoted a price and didn't keep us when we said we needed to look. Good place to trade if you get the right salesman.
When booking an appointment, you expect the service department to honor that appointment. I showed up this morning early for my scheduled service to first be told that they didn’t think their service guys knew how to perform all the elements of the maintenance and then was told they don’t do this service on a Saturday. That would’ve been great to know before I drove to your dealership for service that was confirmed by your scheduling department on the phone. When I asked why there was no communication before today that this ... read more
Business response:
Doug, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. At your earliest convenience, please reach out to our General Manager, Blake Fanning, at 855-971-8381 or Bfanning@kcchevycad.com.
Got special Veteran pricing through USAA that Van would not honor the price until the car I wanted had another 500 miles driven on it, even after putting a $500 deposit to hold the car until we got off work and could drive there. The sales supervisors comment. “We don’t need your business.” At least I got my $500 back. I purchased from another dealership that same evening. Got just about the same car, with an added sunroof, not a loaner for almost the same price. If you want customer service, you should probably shop somewhe... read more
Business response:
Michael, thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. At your earliest convenience, please reach out to our General Manager, Blake Fanning, at 855-971-8381 or Bfanning@kcchevycad.com.
Frequently asked questions about Van Chevrolet
How is Van Chevrolet rated?
Van Chevrolet has a 4.2 star rating with 2,694 reviews.
When is Van Chevrolet open?
Van Chevrolet is open now. It will close at 8:00 p.m.
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