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Valvoline Instant Oil Change

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4.3
205 reviews
|Oil Change Stations|West Palm Beach, FL 33407

3102 West 45Th St, West Palm Beach, FL 33407

(561) 684-1998

https://store.vioc.com/fl/westpalmbeach/oil-change-gj0002.html

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About

People choose Valvoline Instant Oil Change for lots of reasons. They get quality maintenance services. They get a fair price. And they like the way they are treated. Here are five good reasons you should choose Valvoline, too. 1. Drive thru oil changes in about 15 minutes 2. Friendly, certified technicians 3. Recommended maintenance services to help you avoid costly breakdowns and maintain performance - often at 20% to 50% lower cost than dealerships1 4. Convenient locations in your neighborhood 5. Customer rated at 4.6 out of 5 stars* Experience the Valvoline Instant Oil Change difference today!

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4.3
205 reviews
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Lsavasian Ma review for Valvoline Instant Oil Change
Lsavasian Ma on Facebook

5 years ago

10/27/2017, 06:26 AM
I came to this 45th St location on 9/25 for an oil change performed by Jacob. There are a list of maintenance checks they are suppose to perform along with the oil change. Come to find out none of those things were done. My windshield fluid was empty, tire pressure was low on some of my tires, refrigerant level was low...etc. In fact, one of the things listed they supposedly checked was the steering fluid, when I went back to have them re-do the check list, the manager George told me that they can't even check that because they can't get to that part of the car. WHY WOULD YOU LIST THIS ON YOUR FORM IF YOU CAN'T/DON'T PERFORM THESE MAINTENANCE CHECKS?! My boyfriend went there also for his car's oil change and he said the guy clicked on all the "Maintenance Check boxes" even BEFORE he started the oil change. Total waste of money.
Business Response:

Hi Lsavasian. Thank you for your feedback. We are sorry to hear that there was an issue with your maintenance checks not being performed during your last service. As part of our mission, we strive to be thorough and efficient. We want to make sure our customers leave feeling satisfied and confident in our work, while receiving the best service possible every time. If you are able to bring your vehicle back in, we will be happy to perform any checks that were missed initially and we sincerely apologize for any inconvenience. If you would be willing to discuss this further, please contact our Customer Care team at 1-800-327-8242 or via email at customercare@valvoline.com.

Lsavasian Ma review for Valvoline Instant Oil Change
Lsavasian Ma on Facebook

5 years ago

10/27/2017, 04:47 AM
I came to this 45th St location on 9/25 for an oil change performed by Jacob. There are a list of maintenance checks they are suppose to perform along with the oil change. Come to find out none of those things were done. My windshield fluid was empty, tire pressure was low on some of my tires, refrigerant level was low...etc. In fact, one of the things listed they supposedly checked was the steering fluid, when I went back to have them re-do the check list, the manager George told me that they can't even check that because they can't get to that part of the car. WHY WOULD YOU LIST THIS ON YOUR FORM IF YOU CAN'T/DON'T PERFORM THESE MAINTENANCE CHECKS?! My boyfriend went there also for his car's oil change and he said the guy clicked on all the "Maintenance Check boxes" even BEFORE he started the oil change. Total waste of money.
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Nathan Dule review for Valvoline Instant Oil Change
Nathan Dule on Facebook

5 years ago

08/18/2017, 03:01 AM
Worst place to get service from, my first time using Valvoline and my last time because i went there just to check and see why my radiotor temperature was going up without over heating and she said she'll check to see why, then went to Walmart to get a drink when i get back she said she couldn't do anything but she thinks it's my water pump that might cause it to not over heated or maybe the thermostat but still charged me $ 101.85 without my permission to except changing my coolant and replaced it with water for $ 101.85. and the way she did it was very smart by making me signed first then explained to me what happened. So i called corporate and told me someone will call me back and no one ever did so i called today and told me my claimed was denied since the 24th cause she said i signed and agreed to everything when i was not there
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Desiree Footman review for Valvoline Instant Oil Change
Desiree Footman on Facebook

5 years ago

03/12/2017, 14:48 PM
The staff at this location are very nice. I was in and out on yesterday.
Lauren Bass Elam review for Valvoline Instant Oil Change
Lauren Bass Elam on Facebook

5 years ago

12/01/2016, 03:51 AM
Just wanted to say that I always have the best customer service here, bar none. The entire staff is always quick, friendly, knowledgeable, and efficient. Way too rare these days! Thank you.
Karen Mac review for Valvoline Instant Oil Change
Karen Mac on Facebook

7 years ago

07/11/2015, 01:15 AM
Very friendly and took the time to explain things. I would highly recommend using their shop for your maintenances .
Michael Josh Smith review for Valvoline Instant Oil Change
Michael Josh Smith on Facebook

7 years ago

05/15/2015, 05:35 AM
Guy Fortier review for Valvoline Instant Oil Change
Guy Fortier on Facebook

8 years ago

06/17/2014, 02:10 AM
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