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Valvoline Instant Oil Change service centers are always ready to take care of your car or truck on the spot. For most of our services, you stay in your vehicle while our skilled technicians work on your vehicle. Only we have you back on the road in about 15 minutes or less. Save money today with our oil change coupons and specials. Find one of our more than 850 convenient locations near you and discover how our certified technicians can quickly and expertly keep you and your car or truck moving forward.
1380 Crystal Ln, Chaska, MN, 55318, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | 11:00 a.m. to 4:00 p.m. |
Went for an oil change and was treated like an idiot. They told me to turn off car, then wanted to test headlight and I told them I had to turn my car on, and they asked me “are you sure?” Yes I know my car. Then told me to put keys on dash, I said I am keyless start. Was told to please do it. Told them as long as I don’t touch button and brake I am ok. At that point after they were speaking in Spanish to each other and laughing, I told them stop, I am leaving.
Business response:
Hi Cyndi. I am sorry to hear you experienced poor customer service at our Chaska location. We do ask all of our guests put their keys on the dash for safety reasons. However, this should be communicated respectfully at all times. We would like to look into your visit further. Please send us a DM with the date you visited, the year/make/model of your vehicle, and a good contact number for you!
Not only did my card information get stolen, they have cost me more money since going there. They stripped the plug and used the wrong size oil filter. Now have a mess on my hands. I wouldn’t recommend them to put air in bike tires.
Business response:
Hi Shari, we apologize for your credit card information, the stripped plug and wrong size oil filter. Please direct message us with your VIN or invoice number, phone number, we would like the opportunity to preserve your trust in Valvoline.
Today I stopped in to get an oil change and was told since I have a European car (Volkswagen Passat) that I would need a “European blend.” The guy then proceeded to tell me that my cost would be $122. When I said that I have never paid this much for an oil change, he said the place where I typically bring my car most likely does not use the correct oil. I usually bring my car to the Volkswagen dealership. I don’t like being treated like I don’t know my car and what oil I need. I use a full synthetic oil - which is the same a... read more
terrible experience today. Will not return
I didn’t know how to post a review in the website, so I’m doing it here :). Jackson, Tyler, and Deavyon were wonderful! Very kind, respectful, and friendly. They did a great job and I left happier than when I Came! Thank you thank you ☺️☺️
Sheldon was awesome 😎 I will definitely be back for my next service
Very nice and kept me informed! Would recommend to any body#
Had a great experience, no wait on a Saturday! The guys were very courteous & friendly without being pushy. Great work!
Valvoline Instant Oil Change has a 3.9 star rating with 323 reviews.
Valvoline Instant Oil Change is closed now. It will open at 8:00 a.m.
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