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Valvoline Instant Oil Change

4.3

About this business

Specialties Valvoline Instant Oil Change is your quick, easy, trusted solution for vehicle preventive maintenance. We provide a comprehensive service to keep your car running safely, and at peak performance History Established in 1986. The second-largest quick-lube chain in the United States, Valvoline Instant Oil Change has served American drivers since 1986. We are focused on being the quick, easy, trusted business that can help you avoid costly, inconvenient breakdowns. 

Location details

1988 Washington St, West Hanover, MA, 02339, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.3269 reviews
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Deborah Holzman Leary's profile image
Deborah Holzman Leary 
5 years ago

My parents went to Valvoline today in Hanover, MA per my recommendation. They usually take their car to the dealership where they bought their car. However, due to COVID-19, I didn’t want them to sit in the waiting room. My Dad suffers from Alzheimer’s and can get easily confused. They went in for an oil and filter change and $288.23 came out with everything but the kitchen sink. They kept telling my parents they needed additional things. When my parents questioned it and asked if they needed the additional items, they were ... read more

Business response:

Thank you for sharing Deborah. We apologize if they felt any pressure on today's visit, we expect our maintenance checks and manufacturer recommendations to be performed and presented to every customer. We want our customers to be informed of their vehicles condition and allow them the option to elect services their vehicle may benefit from. We want to further address your concerns and review their service footage. Please send us a direct message with the best contact information. 

Deborah Holzman Leary's profile image
Deborah Holzman Leary 
5 years ago
Kathy Fiore Brown's profile image
Kathy Fiore Brown 
recommend  Recommended
5 years ago

Everyone been professional everytime I have gone! I love that I can stay inside my car, and you give them car keys so you don't have an accident,no problem giving keys up, everyone stays safe! Will be back again! 

Diane Ryan's profile image
Diane Ryan 
6 years ago

Worker hassled me over my keys.. and made a note in computer.. not to service my car if I don't turn keys over to them!! LOST MY BUSINESS.. stupid man!!! 

Mary E. Noone's profile image
Mary E. Noone 
6 years ago

Horrible customer service - I will never go back to this location again. 

Devan O'Connell's profile image
Devan O'Connell 
7 years ago

I was just there and it was busy so I was prepared to wait, they have 3 garages but the guy in front of me was in there for 50 mins and 4 other cars that were there after me went in the other garages before me, waited a total of 50 mins before I finally asked the 3 cars behind me to back up so I could leave, pretty crazy. Should be one long line so it goes in order. 

Jason Main's profile image
Jason Main 
7 years ago
Derek J Lolar's profile image
Derek J Lolar 
8 years ago

So fast, so easy! Once out of work, my puppy does not leave my side. So this is a perfect place to get my car serviced. 

Crystal Ann's profile image
Crystal Ann 
8 years ago

Frequently asked questions about Valvoline Instant Oil Change

How is Valvoline Instant Oil Change rated?

Valvoline Instant Oil Change has a 4.3 star rating with 269 reviews. 

When is Valvoline Instant Oil Change open?

Valvoline Instant Oil Change is closed now. It will open at 7:00 a.m. 

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