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Valvoline Instant Oil Change service centers are always ready to take care of your car or truck on the spot. For most of our services, you stay in your vehicle while our skilled technicians work on your vehicle. Only we have you back on the road in about 15 minutes or less. Save money today with our oil change coupons and specials. Find one of our more than 850 convenient locations near you and discover how our certified technicians can quickly and expertly keep you and your car or truck moving forward.
1012 N Main St, Nicholasville, KY, 40356, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 6:00 p.m. | |
Sun | 10:00 a.m. to 4:00 p.m. |
While I didn't get any services today, I do want to drop a message. Today my minivan ran out of gas in front of your shop in Nicholasville, KY. I was alone, and had my two youngest kids- ages 1 & 2- in the van with me. I got out and walked the 20, 30 or so feet into the parking lot (while keeping them in eyesight) and asked the technicians if they had a gas can. They said no, and I walked out to find one else where. When I got to my van, I turned around to scan the parking lot for someone else to ask and there were 2 of the ... read more
I was in yesterday and during the initial systems check I watched the technician snap my oil dipstick. Not a huge deal. I know they are cheap. However, by the time checkout came they still had not told me they broke the dipstick! I understand things break and I wasn't upset, but breaking something as a service provider and not fixing, compensating, or informing the customer at all? Very disappointed. If you value honesty avoid this place.
Business response:
Hi Clay. I am sorry to hear you were disappointed in your visit to our Nicholasville location and that your dipstick was broken. We would like the opportunity to address this further with you. Please email us at customercare@valvoline.com with your service information and reference Case #46444, we would be happy to help!
8/12/201 Monday 7:00pm Mark David Hurte Valvoline Instant Oil Change Nicholasville KY...you better make it right tomorrow. Your technician couldn't get my air filter housing off and just lifted it up with a rear clasp in place and cracked an intake hose, then couldn't get the air filter back in the proper place causing me to have a "Restricted Performance" code come on while driving home. I also asked the technician why he manhandling and using Vice Grips to remove my Oil Cap on the topside of the engine. His reply, "My hand... read more
all the guys are amazing and explained everything and asked before they just replaced something & let me know I'd be charged extra. I'll be back Everytime I need an oil change for sure.
I have used this place before and this past time I was in I had huge issues with my car afterwards! My car had problems the next morning after a simple oil change! I took it to another mechanic and they showed me there was oil all over the engine and when they went to drain the oil which should have been full from being changed yesterday, there was less than a quart in there and it was old! I would not recommend at all!
Went today for an extremely overdue oil change and was nervous about buying things I really didn't need. Thankfully Luke walked through everything with me! He showed me how the engine works, what's important to keep an eye on and explained it all with patience and a smile. Thank you Luke and the Valvoline team for doing a great job, being so nice, and getting me out of there in the pledged 15 min! I'll definitely be back for my next oil change.
Kudos to the entire crew! Everyone from the ASM to the CSR to the Topside and the Bottomside Tech(s) listened carefully to my special request(s), carried out my special request(s), and delivered top-shelf customer service, too! #GoodFluidsGoodParts #TrustVIOC
Valvoline Instant Oil Change has a 4.2 star rating with 347 reviews.
Valvoline Instant Oil Change is open now. It will close at 7:00 p.m.
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