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Valvoline Instant Oil Change

4.7

About this business

Location details

1823 S SE Loop 323, Tyler, TX, 75701, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.7492 reviews
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Steve Matthews's profile image
Steve Matthews 
6 years ago

Service: oil change, air filter, cabin air filter and tire rotation. After I left, my car has all these new “vibrations”. I get out in my drive and inspect everything and realize they didn’t bother screwing down my hubcaps. I get out my tire iron and tighten not 1, but all 4 hubcaps. Unbelievable. Lucky I didn’t lose one on the drive home. I figure this did the trick. Went out the next day and still notice some vibration. Upon further inspection, I notice the air filter housing has 3 of 4 bolts in various degrees of not bein... read more

Business response:

Hi Jim. Thank you for taking the time to share your review with us. While we are glad to hear that you had a great service, we are very sorry to hear that your oil was a quart low and the air filter canister was not installed properly. Our intention is to always be detailed and thorough with our services, so thank you for making us aware. We appreciate your business and we would like to take this opportunity to discuss your visit further in hopes that we may preserve your trust in our brand. If there is anything we can do fo... read more

Steve Matthews's profile image
Steve Matthews 
6 years ago

Service: oil change, air filter, cabin air filter and tire rotation. After I left, my car has all these new “vibrations”. I get out in my drive and inspect everything and realize they didn’t bother screwing down my hubcaps. I get out my tire iron and tighten not 1, but all 4 hubcaps. Unbelievable. Lucky I didn’t lose one on the drive home. I figure this did the trick. Went out the next day and still notice some vibration. Upon further inspection, I notice the air filter housing has 3 of 4 bolts in various degrees of not bein... read more

Rhonda Chenoweth's profile image
Rhonda Chenoweth 
7 years ago

Frequently asked questions about Valvoline Instant Oil Change

How is Valvoline Instant Oil Change rated?

Valvoline Instant Oil Change has a 4.7 star rating with 492 reviews. 

When is Valvoline Instant Oil Change open?

Valvoline Instant Oil Change is closed now. It will open at 8:00 a.m. 

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