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Valvoline Instant Oil Change

4.2

About this business

Location details

8077 IN-66, Newburgh, IN, 47630, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.2237 reviews
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Miranda Michelle Fisher's profile image
Miranda Michelle Fisher 
4 years ago

They did not put the oil back into my car or change the oil filter! It shut down on a highway (someone could have been seriously hurt!) these are the pictures my mechanic took which proves they didn’t do their jobs! When we talked to the General Manager he said that it wasn’t his problem and he didn’t care about the issue! Do not go to them! Honestly they shouldn’t be allowed to have their jobs after this! 

Business response:

Hi Miranda, we apologize for the trouble you're experiencing with your vehicle shutting off. We would be more than happy to bring this to the attention of management to address further. Please email us at customercare@valvoline.com with your VIN or invoice number, phone number and reference Case #J132468, we would like the opportunity to preserve your trust in Valvoline. 

Shelley Higginson's profile image
Shelley Higginson 
recommend  Recommended
4 years ago

Excellent service from Larry, Crystal and Chris. Thank you Larry for your honesty, definitely will be back. 

Business response:

Hi Shelley, we appreciate you taking the time to share your experience with us! Thank you for your kind words! We will see that Larry, Chrystal and Chris are recognized for great customer service. We look forward to seeing you again soon! 

Brittany Kay Peckenpaugh's profile image
Brittany Kay Peckenpaugh 
recommend  Recommended
4 years ago

Brandon was amazing. He price matched a new battery for me. Staff was very friendly and helpful. 

Business response:

Hi Brittany, thank you for your kind words! We will see that Brandon is recognized for his great customer service skills. We look forward to seeing you again soon. 

Ashley Smith's profile image
Ashley Smith 
recommend  Recommended
4 years ago

Fast service and thorough checks. 

Brian Darrell's profile image
Brian Darrell 
recommend  Recommended
5 years ago

This place is nice and clean. The employees are friendly and very knowledgeable. They care about the customer’s needs. They explain to you what they are doing and advise you of recommend services needed for your vehicle without any pressure. They are thorough and work well together to get the services done correctly in a timely manor. 

Business response:

We appreciate the detailed review Brian, thank you for stopping by! 

Matt McIntyre's profile image
Matt McIntyre 
5 years ago

THESE PEOPLE WILL TAKE ADVANTAGE OF YOU. DO NOT USE. IF YOU DO NOW KNOW A LOT ABOUT CARS THEY WILL TAKE EVERY PENNY THEY CAN. YEP JUST GOT AN OIL CHANGE FOR $150. Must feel good to take advantage of people. 👍🏽 

Brittany Ann Brown's profile image
Brittany Ann Brown 
5 years ago

Not experienced at all... 

Jennifer Buckman's profile image
Jennifer Buckman 
recommend  Recommended
6 years ago

It’s awesome! The men were extremely knowledgeable and provided excellent customer service! I love the fact that I can get my oil changed and tires rotated while I’m basically in my car! Thank you Valvoline for an awesome experience ❤️ 

Sam Farmer's profile image
Sam Farmer 
7 years ago

Great crew and very entertaining watching them attack your vehicle like a pack of wild dogs 

Frequently asked questions about Valvoline Instant Oil Change

How is Valvoline Instant Oil Change rated?

Valvoline Instant Oil Change has a 4.2 star rating with 237 reviews. 

When is Valvoline Instant Oil Change open?

Valvoline Instant Oil Change is closed now. It will open at 10:00 a.m. 

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