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Valley Urologic Associates: Donovan Ben MD

3.3

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Location details

13555 W McDowell Rd #304, Goodyear, AZ, 85395, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.347 reviews
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Tina Houtz Johnson's profile image
Tina Houtz Johnson 
5 years ago

from the very first visit, Dr Hua and his staff has been the BEST. His staff has been so kind, never treating as just another patient but as someone who matters. each question I've had to ask whether on the phone or in the office, no matter how silly I thought it was they treated it with the utmost importance. I HIGHLY recommend them. 

Scott Lamphere's profile image
Scott Lamphere 
5 years ago

My experience with V.U.A. has been fantastic. Dr Rhoades was thorough with explaing options I had with my condition. His follow through after surgery was just as thorough. 

Johanna Williams's profile image
Johanna Williams 
5 years ago

Do not waste your time with this clinic! Starting with the "receptionists", these three ladies just sit there, no customer service AT ALL, they disconnect the phone so no one can call and give the excuse that "the system is always down". I actually called from the parking lot and walked in while the phone was trying to get through. When I made it to the lobby all three ladies were giggling and chatting with a guy, they did not say "hi", I had to greet them to get their atte... Continue Reading 

Robert Sanchez's profile image
Robert Sanchez 
6 years ago

By having better doctors. 

Rosa Ramirez Lamas's profile image
Rosa Ramirez Lamas 
recommend  Recommended
6 years ago

el trato amable de su personal , la corta espera para ser atendida y el buen servicio a cuanto estudios se refiere 

Byron Douglas Kendrick's profile image
Byron Douglas Kendrick 
6 years ago

Answer the phone. Ive called every day for the past week several times a day with no response. 6239355522 is a bad number 

Andy Bhavsar's profile image
Andy Bhavsar 
6 years ago

You can start by answering your phones and not put patients on hold for 30 min. Horrible service. 

Kenneth Soucy's profile image
Kenneth Soucy 
6 years ago

Get a new staff in the billing department. 

Angie Chavez's profile image
Angie Chavez 
6 years ago

Appointment was at 3:30 pm, and still waiting to be seen... it’s now 4:47pm!!! Ready to walk out in 5 minutes � 

Frequently asked questions about Valley Urologic Associates: Donovan Ben MD

How is Valley Urologic Associates: Donovan Ben MD rated?

Valley Urologic Associates: Donovan Ben MD has a 3.3 star rating with 47 reviews. 

When is Valley Urologic Associates: Donovan Ben MD open?

Valley Urologic Associates: Donovan Ben MD is closed now. It will open on Monday at 9:00 a.m. 

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