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Valley Subaru

4.8

About this business

Location details

299 Lee Jackson Hwy, Staunton, VA, 24401, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
ThuClosed
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.81,926 reviews
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Jacob's profile image
Jacob 
5 months ago

Car was as described or better. Brandon was great to work with. Got a good deal done quickly. 

Business response:

Thank you for your kind words, Jacob! I'm thrilled to hear that your experience with us at Gerald Subaru of Naperville was truly exceptional. It’s great to know that Brandon provided you with excellent service and that you found a good deal quickly. We look forward to seeing you again! Sincerely Joe Schafhauser General Manager Gerald Subaru of Naperville 

Agustin's profile image
Agustin 
5 months ago

I bought a used 2022 Toyota Tundra from Subaru Carlsbad and had a great experience. Mike was my sales guy and he made everything super easy. The truck was clean, ready to test drive, and exactly as described. Sean handled the finance side and was awesome to work with. He explained all the numbers clearly, went over warranty options without pushing anything, and finished the paperwork fast. Overall, smooth and stress-free buying experience. I’d definitely recommend Subaru Carlsbad, especially Mike in sales and Sean in finance... read more

Allen's profile image
Allen 
6 months ago

Only automatic response email. Waste of time. 

Megan's profile image
Megan 
6 months ago

Wonderful Car buying experience. Loved being able to purchase ALL online. 

Deanne's profile image
Deanne 
6 months ago

Great experience overall, the website is friendly to use, very helpful and i have recommended to multiple people. but dealer quote me a different price, (higher price) but at the end and some negotiation, I was satisfied with my purchase. 

Business response:

Thank you for your truly exceptional review, Deanne! I'm glad to hear that you found our website user-friendly and that you were able to negotiate a satisfactory price for your purchase. Your recommendations mean a lot to us at Gerald Subaru of Naperville. If you have any further feedback or need assistance, please don’t hesitate to reach out. We look forward to serving you again! Sincerely Joe Schafhauser General Manager Gerald Subaru of Naperville 

Curtis's profile image
Curtis 
6 months ago

Car was beautiful, but has problems within the first 30 days and they dont want to fix it. The transmission is skipping at low speeds and the control arm bushings are tearing. They responded to my poor review asking me to reach out to the GM, but the number provided goes to an automated line that doesn't direct to the GM at all! They got the money they wanted and now they're hiding from honoring the warranty. DO NOT TRUST THEM 

Heath's profile image
Heath 
6 months ago

Love this place 

Keith's profile image
Keith 
6 months ago

I dealt with Richard Dime. Had to push a little on price but very smooth transaction overall especially in the finance office. Highly recommend. 

William's profile image
William 
6 months ago

Curtis was friendly and great to work with. 

Business response:

Thank you for the shoutout to Curtis! Our team at Tom Wood Subaru is grateful for your business, William. 

Frequently asked questions about Valley Subaru

How is Valley Subaru rated?

Valley Subaru has a 4.8 star rating with 1,926 reviews. 

When is Valley Subaru open?

Valley Subaru is open now. It will close at 8:00 p.m. 

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