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Valley Regional Medical Center is a full-service, 214-bed acute care hospital serving Brownsville and surrounding communities in the Rio Grande Valley. Our hospital provides a wide range of quality services including advanced diagnostic imaging, bariatrics, interventional cardiac catheterization, open-heart surgery, neurosurgery, orthopedics, and women’s and children’s services. Valley Regional Medical Center is a nationally accredited Primary Stroke Center and its emergency department is a designated Level III T... read more
100 E Alton Gloor Blvd, Ste 100A, Brownsville, TX, 78526, United States
Get directionsI recommend our hospital to everyone, feeling blessed to work there.
by far the worst billing customer service ever... no communication at all. lack of knowledge on what to do. rude people answering the phone... it's really bad service.
Business response:
Thank you for letting us know. We’d like to help resolve any issue you may have. Please call our director of patient access services at (956) 350-7251.
My Dad passed way from COVID-19 on July 15 2020 and they haven’t given us his personal belongings and evertime we call they give us a attitude or hang up the phone on us all we wants is he personal belongings that all 🤦♂️🤦♂️🤦♂️ they are So unprofessional
Business response:
Our condolences for your loss. Please call our patient safety office at (956) 350-7726 to address your concern.
i want to give Kuddos to the Covid staff because i was given the Ultimate attention yesterday upon my arrival.They brought me water when i requested.They were quick with reading me and prompt taking me out very courteous and saying goodbyes. love VRMC.
Business response:
Thank you for taking the time to leave your feedback, Vane! We will be sure to pass your comments along to our teams. We wish you great health.
I brought my Dad into the emergency room today. We both were so impressed with the care the staff gave him. From the precautions taken for the virus, providing masks and hand sanitizer. Our wait was not very long and the nurse was exceptional!! I don't know her last name but, Esther was professional, friendly, kind, helpful and went above and beyond what we have experienced in the past. Thank you Esther, you are one of the best and your patients are blessed by you! Also, thank you Dr. Andrew Escamilla, you too exceeded our e... read more
They took really good care of my dad 5 years ago when he had a stroke. They are taking care of him right now. Thank you to Pamela, Mayra and Rusty for always being so nice to us when we call all day asking how my dad is. Thank you for what you do every day. You guys have my respect. Most importantly, thank you for taking care of our dad. He means the world to us. 🙏🏼🙌🏼❤️ — with Daisy Noeli Diaz and Jacqueline Diaz.
Best nurses in the entire RGV!
Very caring staff and transparency with communication.
Valley Regional Medical Center has a 4.1 star rating with 1,930 reviews.
Valley Regional Medical Center is open now. It is open 24/7.
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