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Valley Pools & Spas

4.5

About this business

Sale & service of swimming pools, hot tubs, saunas & gazebos. Retail store with professional water testing, chemicals sales, toys, parts & accessories. 

Location details

301 Cliff Rd E, Burnsville, MN, 55337, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.5200 reviews
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Mable F.'s profile image
8 years ago

I've bought two spas from Valley Pool & Spas. We've since moved and while there are a number of Spa Shops between me and Valley Pools & Spas (now 220 miles away) I keep going back to them. Recently, I had an issue with my hot tub & needed a standard retrofit part ASAP. The local vendors didn't have it & further, didn't know what I was talking about! I called Valley Pool & Spas & after describing what I needed their service guy said, "Sure, we stock those, how many would you like"? I had it the next day. I'm up & running! Tha... read more

Fortier M.'s profile image
Fortier M. 
8 years ago

Dear Hilary, I want to thank you again for the fine job you and your crews did putting our pool in. The entire job, from the planning stage with you, to the cover being installed, was very professional. Every aspect of each job went smooth. It was a pleasant experience for both Diane and I. I don't want to forget to mention how helpful and pleasant your people are at your store. I'm looking forward in dealing with them. If you ever need any references, let us know. We'll be glad to accommodate. 

Garci N.'s profile image
8 years ago

Great selection of pools and spas and parts and products. What's even better is the customer service. I stopped in to aka a few questions about my spa and a specific part I was searching. The service rep took a lot of time looking for my part in the store and online. When they weren't able to find it in store (my spa is pretty old) they looked online and gave me multiple part numbers to search. I asked for some advice of which products were best to clean and they were happy to help and suggest what to use and exactly how to ... read more

Coral D.'s profile image
8 years ago

I recently switched to Valley Pools from a company I had been wasting money on for years. What a nice change! I am so pleased with the service I get both in person and over the phone. I was in the process of changing my pool from chlorine water to salt water. What an expensive project it turned out to be between both companies. The last company I was using going to overcharge me by 25% and I am so thankful I found Valley Pool because they were efficient, clean and affordable. I would highly recommend them. 

Luka H.'s profile image
8 years ago

Belated thanks for the fabulous service from Valley Pools in installing our new liner. I, nor any of my friends, had ever heard of any company coming early. I was so happy to have all the work done in time for our graduation open house. The weatherman cooperated too, and over 225 people either swam or enjoyed looking at our beautiful pool. Believe me, I extol the virtues of Valley Pools every chance I get. Please give special thanks to Lee and his helpers. Kindest regards from your most satisfied customer. 

Giaca C.'s profile image
8 years ago

They designed and constructed our pool. Our salesman / designer was awesome! He helped guide us in the perfect back-yard plan for our pool. He also convinced us to put in solar panels and our pool is warmer sooner than our neighbors' pools that do not have solar heating for their pools. Valley is known for their superior customer service. I highly recommend them. We couldn't be happier. 

Miche P.'s profile image
8 years ago

Great Customer Service! I brought in my hose to get a replacement but they didn't have it in stock. They ordered the hose for me and i got it the next day. I also brought in my water to get tested for chemicals because my pool was shut down for 3 days and got extremely cloudy. Christi tested my water and sold me the chemicals i needed and within 24 hours my pool was Crystal Clear. I strongly recommend using valley pools and spas for any advice/help. 

Saloma R.'s profile image
8 years ago

Every time we go here we are always happy walking out! The staff is pleasant, knowledgeable and extremely helpful! If you have a question or problem, they are ALWAYS ready to help! We were there today, it was very busy but we were helped within 3 minutes of walking in the door! GREAT JOB VALLEY POOLS!! 

Chelsea I.'s profile image
Chelsea I. 
8 years ago

We wanted to thank you for a beautiful job on our swimming pool. Everyone from Valley has been extremely professional and helpful, and you have gone beyond the call of duty to coordinate the project. We really appreciate all the extra work you did. Please feel free to use us a a reference. We couldn't be more satisfied with the level of service we've received and we'd be happy to share our experience with others. 

Frequently asked questions about Valley Pools & Spas

How is Valley Pools & Spas rated?

Valley Pools & Spas has a 4.5 star rating with 200 reviews. 

When is Valley Pools & Spas open?

Valley Pools & Spas is closed now. It will open tomorrow at 11:00 a.m. 

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