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Specialties The historic Valley Inn has been serving locals and Route 20 travelers for over 75 years. Newly renovated and serving a menu of local, farm fresh meals. We now also feature local beer on tap and NY State wines. We serve breakfast all day. Open for dinner Wednesday through Sunday.. History Established in 1940. Now under new management! Owned by the Schmdt family since 1940 and their relatives before that, the historic Valley Inn has seen the route 20 US highway change over its operation of over half a century. We ... read more
2574 Cherry Valley Turnpike, Marcellus, NY, 13108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Delicious meals, and the beer battered fish is superb!!
We just had the best dinner! Everything was homemade and it was delicious. The waitresses were super friendly too. We are going to make this our go-to place for dinners out from now on.
In 1 word, Wow. My first visit here, and the service was fast and friendly, the food was amazing, (I had the pepperoni melt, as good as home made, and the Mac n cheese, just melted in my mouth) I almost wanted to lick the plate when I was done! (maybe if I wasn't in public.. Lol) and the price was more than reasonable! I'm definitely going back.
We were there on Sunday, we got there at 10:45 and got served at 12:15. One plate of food at a time. During all that time no one came to see how we were doing or to update us that our order was coming. When we did make eye contact they quickly looked away. We know that it takes time, but also there should be customer service of some kind. With so many other places and choices to eat at its a pity they don't try harder, get your act together or for rent will be in the window instead of open.
Business response:
I apologize for your experience on Sunday. It is not typical, but I appreciate your feedback. Unfortunately we were very short staffed that day. I will certainly address it with the servers that were working on Sunday. I would happily send you a gift certificate or buy your next meal if you are ever so inclined. Again, my apologies.
Expensive and not great. The shrimp were good with a very nice beer batter. Prime rib had a bland burnt taste.
An unpretentious treasure. We've enjoyed several great meals there.
It's been a little bit since I've been in....still completely in love with the home fries!!!
Great breakfast. With large grilled Italian toast.
My Dad and I had dinner here tonight. We both had the Prime Rib. It was cooked perfectly and the flavor was fantastic. All of the sides (which are plentiful) were great. Although we were both stuffed, we could not resist the desserts. The quality of all the food, which is made from scratch, is truly 5 star. I would expect to pay much more than we did. Our waitress Allison was very professional and super friendly. She knew the entire menu and offered recommendations. All were spot on. We will tell everyone we know what a find... read more
Valley Inn has a 4.4 star rating with 239 reviews.
Valley Inn is open now. It will close at 6:00 p.m.
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