Valley Honda Service Department's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Valley Honda Service Department

4.9

About this business

Location details

4173 Ogden Ave, Aurora, IL, 60504, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.91,131 reviews
Select a rating
Dorice A. DeLaurie's profile image
Dorice A. DeLaurie 
9 years ago

The only problem is that the door lock recall and they replaced it. Now doesn't work. 

Rob Allen's profile image
Rob Allen 
9 years ago

Great experience at Valley Honda today! We worked with Jeremy Andrews who was very knowledgeable, personable, and trustworthy. He stayed late to meet our schedule. We left with a great car at a great deal with less hassle and time than we had expected. Highly recommend working with Jeremy. We would buy from him again in a heartbeat. Thanks for the excellent customer care and for going the extra mile! 

Brian Parsons's profile image
Brian Parsons 
9 years ago

We were very happy with the service we received from Andrew Becker. He was very knowledgeable, helpful and patient! We weren't really expecting to buy a car that day but we found one we liked at a great price and received a good deal on our trade in. In addition to Andrew making the process simple, Mario in financing was very informative and great to work with. Awesome car and great service! 

Darlene Tennant Hankes's profile image
Darlene Tennant Hankes 
9 years ago

Just bought my 4th CRV from Valley Honda. Excellent experience with them always. Dan was so great through this experience. 

Lidia E. Sonthipanya's profile image
Lidia E. Sonthipanya 
9 years ago

I've had my CR-V for almost two years now and purchased at this dealership. This week I took my car in for service as the air bag light went off. I had taken it in a few weeks earlier due to the recall. I was greeted in a very friendly and professional manner by Marco Maldonado. Unfortunately the recall repair had nothing to do with my light going off as it was the other airbag who's sensor was not functioning well. Marco went above and beyond to get the issue resolved. Luckily the extended warranty covered the cost. Marco o... read more

Paula Campbell's profile image
Paula Campbell 
9 years ago

Just drove off the lot with my fourth, and newest, Honda Fit about an hour ago. Kristina Budner was a great help with prepping my trade-in and making sure I was quickly paired up with a sales associate. She was both knowledgable and friendly and gave me some valuable advice regarding a recall. My sales associate, Kevin Hanna, couldn't have made the purchasing process any easier if he tried. Most effortless experience to date! He was incredibly fun and thorough and respected the fact that I had limited time to spend at the de... read more

Jason Mabry's profile image
Jason Mabry 
9 years ago

Steve Grady was awesome. Very patient and knowledgeable. It was my daughters first car and it took her hours to pick a color. He brought us to the overflow lot so she could see all the colors. She finally picked white. She really likes the fit. I would recommend the EX because of the safety features. Great car. 

Cindy Pieper's profile image
Cindy Pieper 
9 years ago

Andy spent like 4 hours with us on Saturday when we bought our CRV and another 4 hours with us on Monday when we picked it up. It wouldn't have taken so long on Monday but we wanted some dealer add on parts which we didn't want to make a special trip back for. Andy arranged it all with the service dept. He is very professional and knowledgable about Honda's product line. He made the experience very easy and unstressful. I see great things in his future--good management material � 

Juanita Moyotl's profile image
Juanita Moyotl 
9 years ago

Thanks to Kevin! I got my first car! Very good service! I recommend him! Is also straight forward! � 

Frequently asked questions about Valley Honda Service Department

How is Valley Honda Service Department rated?

Valley Honda Service Department has a 4.9 star rating with 1,131 reviews. 

When is Valley Honda Service Department open?

Valley Honda Service Department is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com