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Valley Arthritis Center
- Healthcare
- McAllen, TX
About this business
Location details
811 E Fern Ave, McAllen, TX, 78501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had an excellent experience with all the team and Dr. Garcia was extremely thorough, asked questions about my experiences and took time to explain everything to me. I am very pleased with the care I received and am looking forward to working with the team to address my health concerns.
The medical care is wonderful. But the office management totally lacks! Lack sense of urgency, office etiquette & professionalism. Most in the office are pleasant, however I blame office management! My friend received a call to get to her OCP or ER due to internal bleeding. Brought her to PCP & VAC would not answer the phone! No matter which extension I tried. 0 - mailbox full, all others metal billing, prescription refills, even scheduling would not answer!! I'd give medical care 10 stars & office management 1 star
Called and they put me on hold. After 7 mins, they hung up so I called again and no answer. Called 3 times and nothing. So then I used my business phone to call and now they answered. Horrible receptionist. If you don't want to work there, why are you even there?
Very nice people!
Trying to schedule appt staff picks up call and hangs it up. Very unprofessional staff sorry Dr. Garcia is an awesome Doctor but they really need to re-orientate staff on professionalism.
Frequently asked questions about Valley Arthritis Center
How is Valley Arthritis Center rated?
Valley Arthritis Center has a 3.5 star rating with 17 reviews.
When is Valley Arthritis Center open?
Valley Arthritis Center is closed now. It will open at 9:00 a.m.
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