This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
UT Health East Texas Behavioral Health Center
- Counseling & Mental Health
- Tyler, TX
About this business
Location details
Unnamed Road, Tyler, TX, 75701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Wanted to share my experience. At one of my most lowest and vulnerable times of my life, this hospital protected me long enough to reach sanity again. Thank you to the whole staff who helped me Nov 7 - Nov 9 2025. I'm sorry for attacking some of you employees but I truly wasn't myself at first. I sorry I'm unable to remember everyone's name but Mr Silas stands out as being my guardian angel that whole crazy weekend. Much love from the Ross's.
My dad's been in this hospital for three days now it's now day four I'm just finally getting someone to answer the phone. It's been 3 hours now calling them back and forth on how I can speak with my dad. Oh which I am on his HIPAA form but still will not allow me to have any information. I know this is a state-funded hospital but if you choose to be in the mental health field act like you care !!!!!
My appointment was at 2:00 I showed up at 2:04. The receptionist was having trouble entering me in as new patient idk why she didn't check me in that I was here already. The Dr Andrew Melon then sends the nurse to say I need to reschedule at 2:18. The grace period is 15 min which I was well within by showing up at 2:04. I had been standing upfront the entire time . He says well too bad he needs an hour. The nursing staff continues to try and work things out for the next 40 plus minutes which he still refuses to see me. We co... read more
I was referred to Dr. Schmitt via my PCP with Christus Health; however, when I called to schedule an appointment, I had a few issues. The first time I called was on Tuesday, January 16th, 2024 and apparently the offices were closed due to the ice storm that passed through, which is fine, but the person answering the phone was very rude about it and instead of being polite and saying, "I'm sorry, but the offices are closed today due to the ice storm. Are you able to call back tomorrow?"; instead I was met with, "The clinic is... read more
Frequently asked questions about UT Health East Texas Behavioral Health Center
How is UT Health East Texas Behavioral Health Center rated?
UT Health East Texas Behavioral Health Center has a 2.1 star rating with 22 reviews.
When is UT Health East Texas Behavioral Health Center open?
UT Health East Texas Behavioral Health Center is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com