User Friendly Computing

rmiritz 

on Citysearch

17 years ago

Condescending, rude and worst of all, unethical. – Don't take your computer here for helpful, courteous, and honest help. The office manager , Larry, in Santa Cruz will charge $100 for tasks like tasks like defragmenting, loading updates from MS, removing unwatned software, doing a scan for malware and viruses. Then tell you your computer is fine, when you actually brought it in for a memory upgrade. When all was said and done, one week later, I was charged $95 for tasks I had already tried and was capable of doing myself. T... read more

kmarcussen 

on Citysearch

19 years ago

Great Service and knowlegable staff! – After taking my Dell to someone else who couldn't fix it, I brought it to User-Friendly Computing. Their technician was able to diagnose and repair it the next day. I have never received such prompt, courteous, and professional service. User-Friendly gets an A+! I would not hestiate to recommend them to anyone that I know. 

briya 

on Citysearch

19 years ago

Best onsite computer service! – I've been using UFC as my on-call IT department for 3 years now, and I can't say enough good things about them. The owner has personally come out to help us out of a jam on short notice and on his own time. Unlike the guys I used to use, the technicians at UFC show up on time and take care of the problem the first time. And they don't hesitate to recommend improvements if they see something that can be done better. Before I used these guys, my computers were going down all the time. With the n... read more