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The USA Health Freestanding Emergency Department provides people who live and work in west Mobile convenient access to the most advanced emergency and diagnostic care available in the region. Located near USA’s main campus, the facility operates 24 hours a day, seven days a week. Led by board-certified emergency medicine physicians, patient care is supported by significant imaging capabilities, including a CT scanner, an MRI, X-ray and ultrasound.
181 Hillcrest Rd, Mobile, AL, 36608, United States
Get directionsGot there at 9pm pretty sure kidney issues. In alot of pain and nausea. Took me straight back my BP was very high. Triage was great. My nurse was amazing 👏 very sweet checked in on me. The doctor never showed up. I waited till 2 am never got anything done no bloodwork, no pee test, no saline nothing! Never even seen a dr. The nurse kept apologizing saying that rhe dr was busy. But there was only 3 ppl there when I got there and 1 ambulance in that time frame. The parking lot was empty when I arrived and left. The upfront st... read more
I went today (08/28/2025) for the first time for a kidney stone and bladder spasms. I was greeted immediately and taken to the back. I want to say everyone was friendly and hospitable to me. Overall, I was pleased with the quality of care I received. I never saw a doctor. I saw a very nice nurse practitioner who explained everything to me satisfactory. Reasons for not giving 5 star review: 1. Rarely checked on me. My nurse must have been very busy. But there was hardly anyone there. She checked in every hour or so. 2. It was... read more
I HAVE CONSISTENTLY EXPERIENCED EXEMPLARY SERVICE AT THIS ESTABLISHMENT. I WAS ATTENDED TO PROMPTLY AND FELT GENUINELY CARED FOR IN EVERY RESPECT. I HAVE NO CRITICISMS TO OFFER. HAVING VISITED ON THREE SEPARATE OCCASIONS, I CAN CONFIDENTLY SAY THE SERVICE HAS BEEN INVARIABLY EFFICIENT AND OF THE HIGHEST CALIBER.
For starters , I came in at 7:41 and it is now 11:23 no Dr has put orders in , they put me in exam room 16 which if you’ve ever been it’s just a chair that’s it!! I have been spoken to once after I stepped out and asked what they plan on doing and if I was in the right room. I’m hurting pretty bad and eventually have to get home to my son so my financé can get to work. They don’t seem to really care or do their job like they should. Also as soon as they brought me back they almost had to put me back in the waiting room bc so... read more
I love going here because you're always in and out and they're quick to serve you on your problem whichever you need
USA Health Freestanding Emergency Department has a 2.8 star rating with 182 reviews.
USA Health Freestanding Emergency Department is open now. It is open 24/7.
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