This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
USA AUTO CENTER
- Car Dealers
- Austin, TX
About this business
Specialties used car dealership in North of Austin
Location details
1414 W Howard Ln, Austin, TX, 78728, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:45 a.m. to 7:00 p.m. | |
| Tue | 9:45 a.m. to 7:00 p.m. | |
| Wed | 9:45 a.m. to 7:00 p.m. | |
| Thu | 9:45 a.m. to 7:00 p.m. | |
| Fri | 9:30 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent
Sales Person very helpful
Immediate response time. Friendly staff
Business response:
Dear Yasmine, Thank you so much for your kind words. Best Regards USA AUTO CENTER
I requested information about a vehicle that I saw on here. I got a quick response from a lady named Marja at USA Auto Center. She was very personable and told me I could come and look at the vehicle and test drive it. I decided to go check it out immediately since I was in need of a vehicle asap. When I got there, I was greeted by a nice man and Marja. When I looked at the car, it was in great condition and ran very well! I had no idea that I was going to leave today with a great vehicle at a great price!! It was a very ple... read more
Business response:
Dear Jules, Thank you for your nice words. It was great to deal with you. Enjoying driving your new vehicle. Best Regards USA AUTO CENTER
Bought a truck from them before the covid 19 pandemic started and the day after I it service lights started popping up left and right . So of course they were closed due to the pandemic so the lady told me to bring it as soon as they were open again . By this time the truck started making a ticking noise Wich turned out to be a valve lifter . 2,300 dollar repair minus the parts not to mention the brakes and rotors i replaced also ..also the suspension light came on also come to find out it was missing the bolt on the passeng... read more
Dealer replied by e-mail & text. I called and made appointment. Upon arrival was met by salesman and after introductions was given key to van and offered free rein to view. Answers to any questions and permission for test drive to follow. Inspection revealed no problems, however did not meet my needs. No sale - no fault of dealer. Would go back and try them again.
Business response:
Dear Jack, Thank you for your review and Thank you for coming to our shop. Best Regards USA AUTO CENTER
It was great. We ended up buying a different car. We have bought two cars from them and they are always helpful, polite, professional..
Business response:
Dear Tammy, Thank you for your kind words. We work hard to meet expectations like yours, We’re so happy your visit at USA AUTO CENTER went so smoothly. Best Regards USA AUTO CENTER
The photos had totally been photoshopped. There is a company logo on the vehicle that is not even shown in the photos as well as paint all down the passenger side. I drove an hour to look at a truck to get there and the pictures were completely dishonest. I don’t trust a dealership that won’t even show me what a vehicle really looks like. Who knows what is wrong with the engine.
Business response:
Dear Jeremy, We’re sorry to hear of your less than satisfactory experience, but this is your respond to our email (Ma’am, Thank you for the information and your quick response. I am looking for a very specific vehicle. I want a 3/4 ton diesel but it can be a Dodge or Ford but if a Dodge it must be the 5.9 Cummings and Ford I want the 7.3 Powerstroke. Year is not very important to me nor are bells whistles or color. What does matter is mileage I want under 170,000 miles. Not looking to pay an arm and a leg for a truck either.... read more
Frequently asked questions about USA AUTO CENTER
How is USA AUTO CENTER rated?
USA AUTO CENTER has a 4.3 star rating with 225 reviews.
When is USA AUTO CENTER open?
USA AUTO CENTER is open now. It will close at 7:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com