US Water Systems

colby leith 

on Google

a month ago

Ive ordered different filter cartridge replacements periodically over a year or so. Every single order has had an issue getting to me undamaged and in a timely manner. There is either parts that are out of stock that they fail to mention to me or they send me damaged cracked filters. I recieved the replacement filter after showing proof of the damage and the replacement shows up damaged as well. They have blamed Fedex for this but the product shows up in many rounds of bubble wrap and the box is in good condition. This compa... read more

RJ 

on Google

a month ago

I hate that the only way to get through to Company is through leaving a negative review That said I’m very disappointed that after three calls over and over stating the same problem, this company is just unable to resolve it I bought more than $4500 worth of equipment. So far so good but I purchased a water test kit, which is why this review is coming into play. I sent in the information as stated in the instructions. For me, it’s not a big deal if they lost my test that I sent in… The complaint here is that they won’t se... read more

Matthew Jones 

on Google

a year ago

I was skeptical about whole home filtration systems until I got to try a glass of water from a neighbor with the same system. The difference in taste is stunning. There is absolutely zero chlorine smell or taste once the water passes through the filter. Watkins construction, one of the preferred installers, came and had the system installed in less than 3 hours. With a baby on the way, I finally took the leap to add this whole home filtration system and I’m so glad I did. There has been zero loss in water pressure. Filters l... read more

Paul Santeler 

on Google

a year ago

Decided to upgrade the water filtration for our home which we derive from the lake. Contacted US Water and got a water test kit. After discussing the results with Michael, we decided to add two sedimentation filters, a carbon filter, and a water softener. We choose a regenerative type as I was tired of replacing the small cartridges quarterly. Was easy to order and they were shipped right to the house. The directions made setup pretty easy. I did have to call technical support once because since I got 4 filters all together,... read more

John P 

on Google

a year ago

What a great company to work with! Our salesman, Scott, was very knowledgeable and explained in detail what was going on with our water. He helped guide us to the best system for our situation. Boy was he spot on! Our water quality is so much better! Our order came quickly, with the detailed instructions, installation was a breeze! If you are on the fence make the switch and you won’t be disappointed!