US Star Trucking LLC

Astrid A. 

on Birdeye

4 months ago

Do not under any circumstances sign a contract with this company!!! They give you a supposed date and time of pickup and then they make you wait all day and never show up. Then when they fail to provide the service and you try to cancel, they refuse to cancel without making you pay a cancellation fee that is never disclosed to begin with. They are a pure representation of inadequate, self serving and deceptive business practice and should never be trusted. The worst form of customer service I have ever seen in my entire life... read more

Khumoyun S. 

on Birdeye

11 months ago

This is an excellent company, and their quote is excellent. 

Dawn P. 

on Birdeye

11 months ago

Absolutely horrible!! They hardly speak English when you get a hold of someone. They were supposed to pick my sons truck Thursday before he left for college and they never showed. No one showed Friday. Saturday they were supposed to show and never showed. Waited around all day and night. Sunday came and no one will respond. Still holding our 200$ deposit. My son starts college tomorrow and all his stuff is in the car waiting to be transported to him. This company is a joke!! 

Dawn B. 

on Birdeye

a year ago

Absolutely do not use this company! I was quoted price for $550 to ship my car from Tennessee to New York. I left $100 deposit so I owed the driver $450. When the driver met me he showed me an invoice for $600 and would not release the car unless I paid him. I tried to call the dispatcher and no answer so I had no choice but to pay the $600. I have reached out many times over text and try to call and not one response. They are crooks! 

Naomi R. 

on Birdeye

a year ago

My car was shipped last month and I got to say it was an easy and smooth process thanks to James Hunt. He was very communicative and responsive. Will definitely recommend US Star Trucking to my family and friends.  

Rakesh K. 

on Birdeye

a year ago

BEWARE! STAY AWAY FROM THEM. They are the brokers. I recently used them to ship my car from WI to Utah, and I signed a contract with them for $850 ($100 reservation + $750 COD). The entire experience was a nightmare from start to finish. The truck driver showed up on 2nd march and took the car, only to call us on 7th march that car we delivered on 8th march and now we must pay $1100 ($250 reservation + $850 COD) instead of $850. I told them I will not pay this amount as I only agreed to pay $850 and was told to call the brok... read more

Rakesh K. 

on Birdeye

a year ago

BEWARE! STAY AWAY FROM THEM. They are the brokers. I recently used them to ship my car from WI to Utah, and I signed a contract with them for $850 ($100 reservation + $750 COD). The entire experience was a nightmare from start to finish. The truck driver showed up on 2nd march and took the car, only to call us on 7th march that car we delivered on 8th march and now we must pay $1100 ($250 reservation + $850 COD) instead of $850. I told them I will not pay this amount as I only agreed to pay $850 and was told to call the brok... read more

George D. 

on Birdeye

a year ago

Good company to work with 

Carson T. 

on Birdeye

a year ago

Reading some of the posting saying US Star is a great company had to be posted by US Star. The company is a scam company stealing money. You will get a quote, then at car pickup will be changed extra hundred of dollars They should be prosecuted. They also know being out of state the customer the scammed customer will not bother to file charges.