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U.S. Cellular

3.9

About this business

U.S. Cellular is a nationwide wireless carrier that focuses on customer service, delivering industry-leading innovations and maintaining an award-winning high-quality network. 

Location details

111 Kefauver Ln, Madisonville, TN, 37354, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.991 reviews
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Rodney Penner's profile image
Rodney Penner 
5 years ago

they ain't no good the company will lie to u and they just dont make things right with u.if I was u I would find somewhere else to get a phone. 

Cynthia L. Thomas's profile image
Cynthia L. Thomas 
recommend  Recommended
6 years ago

I just love how they treat you. They make you feel like Family but most of all you get great deals and phone service without dropped calls. The Madisonville TN corporate store is awesome! 

Amanda Wendeln's profile image
Amanda Wendeln 
7 years ago

For a "corporate" run location I am amazed ttar they can never have the place properly staffed. Does not matter what day or time you come in, you are guaranteed a 30 minute wait or longer, usually longer, and only 1 or 2 people trying to run the place by themselves with 8 or 9 customers waiting. I came in today right when they opened and had to wait 40 minutes to return a phone charger, only to be told that a corporate store couldn't accept a return from a local agent store. I normally have more patience but this all happene... read more

Paula Alexander's profile image
Paula Alexander 
7 years ago

Horrible customer service. I will not be back. We will drive to knoxville or wherever to avoid ever returning to this store. 

Angelia Borden's profile image
Angelia Borden 
7 years ago

Worst experience at a US Cellular ever. Won't be back to this one. They really need to step up their game. Slow, & unhelpful. I'll order online what I need.... 

Zachary Taylor's profile image
Zachary Taylor 
9 years ago

The salesperson lied to us and said that we would be getting gift card to help with our bill. 4 months later, nothing. 

Crissy Reagan Swaney's profile image
Crissy Reagan Swaney 
10 years ago
Melanie D. Dush's profile image
Melanie D. Dush 
10 years ago

Having to sign in & wait over 15 minutes to pay a bill is ridiculous!!!!!! 

Matt Millsaps's profile image
Matt Millsaps 
10 years ago

Frequently asked questions about U.S. Cellular

How is U.S. Cellular rated?

U.S. Cellular has a 3.9 star rating with 91 reviews. 

When is U.S. Cellular open?

U.S. Cellular is open now. It will close at 8:00 p.m.  

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