U.S. Cellular's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

U.S. Cellular

3.9

About this business

U.S. Cellular is the only carrier who provides unlimited plans that pay you back for the data you don't use, on a network with national coverage & no hidden fees. We're the fifth-largest full-service wireless carrier in the United States, and we exist to enhance our customers' lives, increase competitiveness of local businesses, and improve efficiency of government operations in the markets we serve. Products we offer: The latest Smartphone Devices & Accessories, High Speed Internet, Connected Home Solutions, and More. Visit... read more

Location details

116 W Agency Rd, Ste 1, West Burlington, IA, 52655, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.9118 reviews
Select a rating
Terri Creasy's profile image
Terri Creasy 
4 years ago

How DISRESPECTFUL an employee can b to a customer!!!!! 

Anthony Gittings's profile image
Anthony Gittings 
4 years ago

They have a gentleman there that’s racist of white people action should be taken 

David Wixom's profile image
David Wixom 
recommend  Recommended
6 years ago

a wonderful fella named Dennis helped me out. He must have been raised by a great father. 

Tammy M. Nations-Gemme's profile image
Tammy M. Nations-Gemme 
recommend  Recommended
6 years ago

Cassadine went above and beyond when we signed up for service! He was extreamly knowledgeable and super friendly and so easy to talk to! You walk out of the store feeling like family. Their customer service is amazing! Go talk to Cassadine he will hook u up! Thank u for making the transition from iwireless absolutely painless. You are awesome!! 

Margaret Walte's profile image
Margaret Walte 
7 years ago
Kat Purty's profile image
Kat Purty 
7 years ago

The customer service is awful!!!... I would NOT recommend this company to anyone!!! 

Jamie Waterhouse's profile image
Jamie Waterhouse 
7 years ago

The girl named Hope that works here is rude and down right nasty! Not friendly or helpful AT ALL!!!! Vey disappointed in my visit! 

Teri Bratton's profile image
Teri Bratton 
8 years ago

Had to wait almost an hour to get any help. My name was first on the waiting list and they helped 2 people walking in the door before me. A rep just starting her shift was the one who helped me. Took less time to pick a phone, activate, and do all paperwork than it did to sit and wait to be helped. 

Jamie Wickline's profile image
Jamie Wickline 
8 years ago

Service is terrible. Not very friendly, very rude. Had to wait almost an hour to get any help. 

Frequently asked questions about U.S. Cellular

How is U.S. Cellular rated?

U.S. Cellular has a 3.9 star rating with 118 reviews. 

When is U.S. Cellular open?

U.S. Cellular is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com