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U.s. Cellular

3.5

About this business

Specialties No Hidden Fees on Total Plans plus Unlimited Data for just $40/mo., with 4 lines. U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. C... read more

Location details

1145 N Quincy Ave, Ottumwa, IA, 52501, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.5123 reviews
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Vsgsh Shhs's profile image
Vsgsh Shhs 
on Google
3 days ago
Nancy Monohon's profile image
Nancy Monohon 
on Google
3 weeks ago

I have tried out other prepaid companies off and on to see what kind of service I can get in the past and I had to come back to us cellular here in ottumwa Iowa yes I'm setting on my couch with 4 bars ! The other companies 1 to 2 if that very poor and I could hardly use my phone at home here in town! Thank you us cellular for the great service! Keep up the great work!! 

EMO girl's profile image
EMO girl 
on Google
4 weeks ago

You will be inside with agents for EVER doing things that should take 5 minutes. HUGE lack of transparency from staff. Rude management. Don't waste your time or money. Go elsewhere. 

Jerry Hicks's profile image
Jerry Hicks 
on Google
2 months ago

The staff is very helpful and kind. The products are well made. The prices are fair. Great place to get a phone and phone service. 

A B's profile image
A B 
on Google
3 months ago

Anastasia was the lady that helped us upgrade 2 cell phones. Everything started off fine until I wouldn't upgrade our tier that our plan was on. Also said I didn't want the protection coverage. We didn't need the wall chargers. The further we got into the transaction the worse her attitude towards us got. Customer service is obviously not the job for her. She was helping another customer as we were talking to someone else about the phone trade of the other phones and she was just as rude to him. So it wasn't just us. 

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Frequently asked questions about U.s. Cellular

How is U.s. Cellular rated?

U.s. Cellular has a 3.5 star rating with 123 reviews. 

When is U.s. Cellular open?

U.s. Cellular is closed now. It will open tomorrow at 9:00 a.m. 

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