This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Specialties No Hidden Fees on Total Plans plus Unlimited Data for just $40/mo., with 4 lines. U.S. Cellular is the fifth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier has a strong line-up of cutting-edge devices that are all backed by a high-quality network in big and small cities and rural communities. Currently, 94 percent of customers have access to 4G LTE speeds. U.S. C... read more
1145 N Quincy Ave, Ottumwa, IA, 52501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The staff is very helpful and kind. The products are well made. The prices are fair. Great place to get a phone and phone service.
Anastasia was the lady that helped us upgrade 2 cell phones. Everything started off fine until I wouldn't upgrade our tier that our plan was on. Also said I didn't want the protection coverage. We didn't need the wall chargers. The further we got into the transaction the worse her attitude towards us got. Customer service is obviously not the job for her. She was helping another customer as we were talking to someone else about the phone trade of the other phones and she was just as rude to him. So it wasn't just us.
Terrible with customers. They don't even try to help you when you come in to either ask questions about a phone or literally anything. There is literally no reason to even have a store if you can't even have someone there to help you. Would rather drive to a different town then to ever go back there. Idk who is the manager or who owns it there but they definitely need to get better employees that actually like to help ppl or work period.
Called the Ottumwa store and spoke to Aaron. I was trying to ask questions about a plan that I am on that my papa was primary on but he recently pasted away. I don’t talk to the secondary on the account and she (Aaron) said well I’m going to need a death certificate and and secoundary to come in and sign papers. And I asked her (Aaron) if there was anything else I could do or what I could do and she said all I could do was get the secondary person to bring in a death certificate very rudely and I again told her that I didn’t... read more
Yasmine did a great job at helping us with an upgrade on a broken screen phone. Thank you!
U.s. Cellular has a 3.5 star rating with 120 reviews.
U.s. Cellular is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com