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U.S. Bank Branch

2.9

About this business

Location details

2040 Mallory Ln, Franklin, TN, 37067, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.935 reviews
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Tyler Emery's profile image
Tyler Emery 
3 weeks ago

Dont use their atms, last 3 times the machine has frozen and kept my card. Ive then had to go into the bank and have the bank teller get it out and act like its my problem. 

Wanda Jasper's profile image
Wanda Jasper 
a month ago

Everyone is helpful and knowledgeable. 

Aisha White's profile image
Aisha White 
7 months ago

Not impressed with the customer service here. It’s always disappointing—they’re short with you and rude. I drive further away from home to go to the Brentwood location because I always have better service there. 

Alexander Pellegrino's profile image
Alexander Pellegrino 
8 months ago

This place is terrible. They are ridiculous. The branch manager is awful! I tried to send a wire to my management company to oversee renovations for a property I own. The branched then called me later to state that they needed supporting documents to send my wire, specifically my contract showing my scope of work. Who asks for that!? I told the branch manager that seemed exceedingly invasive. I asked her where to send my documentation. Before giving me the email or link to submit the necessary docs the branch manager said th... read more

Wendellyn McConnell's profile image
Wendellyn McConnell 
a year ago

Horrible customer service. do not go to this location. 

Frequently asked questions about U.S. Bank Branch

How is U.S. Bank Branch rated?

U.S. Bank Branch has a 2.9 star rating with 35 reviews. 

When is U.S. Bank Branch open?

U.S. Bank Branch is open now. It will close at 5:00 p.m.  

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