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U.S Auto Sales

3.1

About this business

Looking for a reliable, high-quality and affordable vehicle in Jacksonville, FL? Look no further, our team at U.S. Auto Sales is here to help you find just that! U.S. Auto Sales first opened it's doors in 1992 in Lawrenceville, GA and later expanded to Jacksonville, opening two stores in 2016 and 2017. Since then, we have continued to serve our customers and the local communities with the same dedication and enthusiasm we had one day one. This dealership has a dedicated staff of qualified and experienced individuals ready to... read more

Location details

8864 Atlantic Blvd, Jacksonville, FL, 32211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
SunClosed
3.1649 reviews
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Fei C's profile image
Fei C 
2 years ago

I was driving home from work one night back in March of this year and the brakes locked and engine stalled. I contacted this excuse of a company and they basically said theres nothing they could do. So now Im stuck with no vehicle and possibly having to come out of my pocket. These people lied, and now theyre closed. We as customers didnt get any sort of email stating that they would be closing. But they still expect us to pay the high interest loans. I want my money back so I can buy a new car from a true dealership. I am s... read more

Sherie P's profile image
Sherie P 
2 years ago

I bought a dodge Avenger in February and hear we are in April and my Transmission went out. I was sold a lemon! I found out today that they went out of business. WOW! Lawsuit time! 

Tierras L's profile image
Tierras L 
2 years ago

What can be done? Is the question I have because I also have had similar things happen to me a week after getting my car from us auto sales it cut off on me in the middle of traffic and I also had a warranty but was given a hard time when it came to paying to fix the issue after just a week of having the car!! SMH I have called to get a pay off Which is almost twice what the actual car is worth so I asked about an early pay off which was the same amount as the pay off not to mention that they charge me 3 times as much as the... read more

AdeLarisa S's profile image
AdeLarisa S 
2 years ago

My complaint is like many others ughhh 3 engines in 1 yr told I had to wait till July to trade it in. Now they are temporarily closed which means all the way closed I ****** all locations they all say closed, customer service is rude no help but want a payment how are we stuck paying on cars that don't work and you still have a warranty. I've been paying 500 a mth to still owe ****** how are they getting away with scaming ppl like this why do the consumers still have to pay if they can't hold up there part of a contract. No ... read more

Briana C.'s profile image
Briana C. 
2 years ago

So, I went to purchase a car the end of March and they were running a $200 special to go towards my down payment. I couldnt leave the lot with the car I selected because of insurance I explained that to the sales person and the manager came out to sale me the car and reasons why I would get it after I put a $500 hold on the car. I told them I will be back in two weeks to pick the car up. I didnt get the car because it was display for others to test drive. So, I went to another US auto sales for a different vehicle. I explain... read more

Colleen M's profile image
Colleen M 
2 years ago

I would say this company is negative 1 my car was purchased with an extended warranty and with in a yr I've had 2 transmission put in , **** dollars for rebuilt one and now drive train is gone I bought a lemon from them still owe **** bought 3 yr ago ..we all should *** them 

Marcus B's profile image
Marcus B 
2 years ago

My car needs repairs done covered by my extended warranty I purchased with US AUTO SALES. I was told my claim will remain in pending status and I will have to pay out of pocket from ****. No one at us auto can help they expect me to pay a car loan thats including the extended warranty monthly payments on a vehicle that is not safe to drive no one seems to have any answers I truly regret getting a car from them 

Rodaija P's profile image
Rodaija P 
2 years ago

My Boyfriend had purchased a vehicle from Us Auto Sales Not Even a month a ago , not even a week later his engine light came on ,called US Auto Sales and advise On The Issue US Auto Sales advised to take to pep boys lets remind you he have warranty on his vehicle . Took it to pep boys over the weekend and they advise on the issue, received a call on Monday saying US Auto Sales Denied His Claim with No Reason Given . was given the number to call corporate and i been given the run around being hung up on like this is not good ... read more

Iyeshia S's profile image
Iyeshia S 
2 years ago

I purchased a suv from this location on March 10,2023. We I start noticing problems I reached out to my sales guy whom was ******. He was no use and barely responded.My car is jumping, jerking and now the check engine light has come on and i was forced to pull over on the interstate. I called the warranty department which i have the extended coverage to have my car repair which they are not honoring at all. They said the **** is not accepting any new claims are having our cars repaired basically its nothing they can do for u... read more

Frequently asked questions about U.S Auto Sales

How is U.S Auto Sales rated?

U.S Auto Sales has a 3.1 star rating with 649 reviews. 

When is U.S Auto Sales open?

U.S Auto Sales is open now. It will close at 7:00 p.m.  

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