U.S Auto Sales

mr m 

on BBB

5 years ago

I purchased a car with US Auto Sales back in july of 2018, and was given a LEMON. The car had the service engine light come on not even a month of having it. Of course; I take it to the shop mutiple times under warranty. It had a blown head gasket, bad water pump, bad thermostats, and leaky valve cover gasket. The list goes on. After getting things repaired on the car, engine light still manages to flash itself on the dashboard, making my FIRST TIME car buying experience horrible. Next, was the radiator hoses busting one by ... read more

Andrea M 

on BBB

5 years ago

This is by far the worst company that I have ever dealt with. 1st off , don't request a deferment for a payment when your co-signer suddenly passes away, they don't care . They will want all the information regarding the death as if you were lying and when you send them all that information ,even though it's against your better judgement, they still won't process it .. SO DON'T TRY! 2nd when I got into an accident with a deer and the car was undriveable and I am waiting on insurance to decide if it's a TOTAL LOSS or can in f... read more

Marecaus F 

on BBB

5 years ago

Today, 03/25/2020 I've made a call to USAuto Sales, my finance company pleading for assistance for them to reactivate my vehicle as they have disabled it after being 9 days past due. During this current crisis in the world you would think a creditor would be lenient and flexible with all of their customers. Fortunately, I have been able to maintain employment but am currently 9 days past due. My vehicle has been disabled and I've discovered that my mom who lives an hour away may have contracted the COVID-19 virus. Mayor Bott... read more

James 

on BBB

5 years ago

This company border lines criminal . My job has shut down due to the corona virus and they refuse to do a deferment on my loan for a few weeks though I have paid on time for a year . I might mention as well that when I bought the car they said they had fully serviced it . Not true . The car needed thousands in repairs . 

Lori R 

on BBB

5 years ago

I left a Google review for your Marietta location in regards to referral checks 3 weeks ago. The original vehicle was purchased by Emmanuel ******** and Yolanda ****** in December. She looked online at inventory and one of your online assistants put their name down as the referral. The salesman was aware that they had been sent by me because I had provided him with their information. I came into the location and filled out my paperwork. On 1/13 was when the salesman notified me why I had not received that check but vowed to ... read more