U.S Auto Sales

justin h 

on BBB

5 years ago

us auto sales have reposessed my vehicle during a global pandemic three days after my payment was due.... only one payment behind. ti definitely do not reccomend doing business with this company. 

Tammy B 

on BBB

5 years ago

The worst company EVER. I've never in my life seen a "company" that will take or turn off your car on the fifth day. I called to get a week extension I was told it was approved but the next morning my car was turned off. I called and the CSR told me that it couldn't be done because the next week was a new month. I explained to her that the young lady did not tell me this. I should had known when I drove my car the day after I purchased it that I made a mistake. I've been having problems with my brakes and the brake lights ar... read more

Josie W 

on BBB

5 years ago

I am currently on disability & I have been since 2017. When I purchased my car the dealership in Greenville,SC knew that this was when I recieved payment & my payments were suppose to be based around this! I have reached out to customer service several times to have this changed because I was told that my first payment would be due on the 18th then the 3rd for the remainder of the contract. Now all of my payments are due on the 18th & my car is now shut off because of their mistake! My car salesman was Bryson & while he was ... read more

Latecia D 

on BBB

5 years ago

Just purchased a car. Never knew nothing about how much the car was worthy basically till after I paid. Receipt I received altered dates different from my bank statements, but By then I'm signed in a contract with 20% interest rate with a high deposit and paying Close to 300 by weekly. Ridiculous. I'm willing to negotiate that interest rate they shouldn't do tht to people!!! They like a loan shark. ***. The salesman was cool though. 

Ariel 

on BBB

5 years ago

Let me start by saying this, if your reading the reviews and they are BAD, PLEASE PAY ATTENTION AND TRUST THEM. The process of purchasing the car was easy and simple and I liked that...But this company has no type of sympathy for any of their customers and real life situations. I paid them $1000 down payment on 4/22/2020, please keep in mind that usually when you purchase a car and you finance it your next payment usually wouldn't be due until exactly a Month later. Instead my next payment was due on 5/9/2020. And there's a ... read more

Larine J 

on BBB

5 years ago

I bought a car from them for my birthday when I got the car as soon as I drove it I have problems but they already locked my contract down so I could not get my money back yes they end up fixing some problems on the car then once it was time for my maintenance as in my oil change the place that I went to indicated to me that my oil pan what's damage this was my first time getting a oil change now the place that I was getting my oil change from told me that it will cost me $600 I proceeded to go back to the dealership that I ... read more

Ahlyia H. 

on BBB

5 years ago

I went to this place so that my credit would not be run. I was told that they do NOT go based off credit, just income/stability, therefore, there's no need to run my credit right? Wrong. This company ran my credit without telling me they were going to and the only reason I knew if because I received an alert from credit karma. Don't go here. They just feed off of people who are desperate for a car but credit score possibly wouldn't allow them to get into one at a LEGIT dealership. And then they charge you so much more for a ... read more

AA 

on BBB

5 years ago

Company should be ashamed of themselves for not pushing back payments for customers during this horrible time!!!! You really see how a business values their customers during times like these. When things get back to normal, do NOT do business here!!!! This is not about Joe but the company. 

Kelvin H 

on BBB

5 years ago

This is by far the WORST company ever. For the last three months I tried to make a payment online (as always) and was not successful. After several days pass and actually able to speak with someone each tim(last three months). I was told I am in the old system and everyone cannot take payments and I can no longer make payments online. I have to call in. After multiple transfers and waiting on Hold greater than 30 minutes. Moving forward same thing happen today. I called back and asked to speak with a supervisor, only to rece... read more