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Urban Outfitters (delaware), Inc.

3.5

About this business

Location details

5101 S 16th St, Philadelphia, PA, 19112, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.588 reviews
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Elle P (Elle)'s profile image
Elle P (Elle) 
2 months ago

I don’t know what’s going on with URBN customer service right now, but as a former Anthro employee who loved the company I am so disappointed. The past 3 orders I’ve made with Anthropologie have all been messed up/wrong: -April order: lost. Had to call them to have it repacked and sent. Ok…that’s on usps right?? -May order: one item not in my package but marked as delivered and I was still charged. Had to email/call to dispute. -July order: sent the wrong item. Emailed them and they asked me to return it and they would send ... read more

Jennifer's profile image
Jennifer 
3 months ago

Horrible customer service. I received a box of broken items. Instead of helping me, I was told I would not be refunded, my items would not be replaced, and I am better off buying the items in store. Treating every customer like a thief isn't the way to do it. 

Elle P (Elle)'s profile image
Elle P (Elle) 
8 months ago

I don’t know what’s going on with URBN customer service right now, but as a former Anthro employee who loved the company I am so disappointed. The past 3 orders I’ve made with Anthropologie have all been messed up/wrong: -April order: lost. Had to call them to have it repacked and sent. Ok…that’s on usps right?? -May order: one item not in my package but marked as delivered and I was still charged. Had to email/call to dispute. -July order: sent the wrong item. Emailed them and they asked me to return it and they would send ... read more

Robert LaPorte's profile image
Robert LaPorte 
9 months ago

Really great company 

Adriana Schilardi's profile image
Adriana Schilardi 
10 months ago

Muy interesante lugar recuperado 

Frequently asked questions about Urban Outfitters (delaware), Inc.

How is Urban Outfitters (delaware), Inc. rated?

Urban Outfitters (delaware), Inc. has a 3.5 star rating with 88 reviews. 

When is Urban Outfitters (delaware), Inc. open?

Urban Outfitters (delaware), Inc. is closed now. It will open at 9:00 a.m. 

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