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5101 S 16th St, Philadelphia, PA, 19112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don’t know what’s going on with URBN customer service right now, but as a former Anthro employee who loved the company I am so disappointed. The past 3 orders I’ve made with Anthropologie have all been messed up/wrong: -April order: lost. Had to call them to have it repacked and sent. Ok…that’s on usps right?? -May order: one item not in my package but marked as delivered and I was still charged. Had to email/call to dispute. -July order: sent the wrong item. Emailed them and they asked me to return it and they would send ... read more
Horrible customer service. I received a box of broken items. Instead of helping me, I was told I would not be refunded, my items would not be replaced, and I am better off buying the items in store. Treating every customer like a thief isn't the way to do it.
I don’t know what’s going on with URBN customer service right now, but as a former Anthro employee who loved the company I am so disappointed. The past 3 orders I’ve made with Anthropologie have all been messed up/wrong: -April order: lost. Had to call them to have it repacked and sent. Ok…that’s on usps right?? -May order: one item not in my package but marked as delivered and I was still charged. Had to email/call to dispute. -July order: sent the wrong item. Emailed them and they asked me to return it and they would send ... read more
Really great company
Muy interesante lugar recuperado
Urban Outfitters (delaware), Inc. has a 3.5 star rating with 88 reviews.
Urban Outfitters (delaware), Inc. is closed now. It will open at 9:00 a.m.
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