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Urban Optix
- Optometrists
- Seattle, WA
About this business
We are focused on providing exceptional eye care and eyewear to the vibrant community of South Lake Union in Seattle. Each product is hand selected by us and meets our highest standards of quality. We are obsessed with building strong relationships with our patients and to help them see, look, and feel great!
Location details
5315, 400 Fairview Ave N suite 115, 400 Fairview Ave N suite 115, Seattle, WA, 98109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
!!!!-STAY AWAY!!!!!!! I have been wearing glasses/contacts for over 25 years. Never have I lost so much trust in the doctor as I have here. I have a high prescription and rely on my contacts/glasses every day, so my eye health and prescription veracity is very important to me. I saw Dr. Lee and asked for a basic annual exam. Upon seeing my high prescription, she told me that she would "increase my prescription power" so that I would qualify for the insurance covered contacts exam. (in other words, she could bill my insurance... read more
Business response:
Belle, We are so sorry you had a negative experience and lost trust in us. I sincerely apologize for any miscommunication that occurred. I also apologize for the delay in our response on this forum. We have been dealing with the corona virus issue and focused on keeping our staff and patients safe. It is our goal as a team to only give excellent service but we strive to do what is right for our patients. We don’t put profits over people. Per the email exchanges between you and our optical manager, we were on a time line in w... read more
RecommendedMy husband and I had an extremely positive experience going to Urban Optix. The staff was extremely friendly and welcoming. They went above and beyond to explain my prescription, and even helped my husband and I pick out the perfect frames. Will certainly be coming back! *now fingers crossed my glasses hurry up so I can see again!* 😊
They weren't able to properly diagnose and help me identifying my issues, but were happy to take $285 for a quick 10 minute useless exam.
I had a fantastic experience at Urban Optix. Everyone was friendly and patient. The exam was thorough and I felt heard and had all my question answered. One of the associates helped me pick out some styles after I asked for her help, but then left me to decide on my own with no pressure. I went home with lots of samples and a new eye doctor!
Beautifully appointed and well managed eyecare facility. Top notch service. Right when I arrived I was warmly greeted and taken back to begin my exam. Dr. Lee was attentive to my needs and provided me with a range of options (cosmetically and financially) for my next set of glasses. Thank you so much Urban Optix! Definitely recommend a visit here for your eyecare needs!
I love Urban Optix! The entire experience could not have been better! Scheduling was a snap and entirely online, which I appreciate. I was a bit late for my appointment, due to weather and a Lyft snafu, but DJ greeted me with a smile and put me at ease. The customer ahead of me was running really late, so Lorenzo helped me shop for frames. Within a couple of tries, he had my style/needs DOWN. He knew exactly what I wanted, and when he couldn't find it on the displays, he went in back and grabbed a pair that actually belongs ... read more
Dr. Traci and Lorenzo sure took care of me! Dr. Lee knew the perfect contacts that would work best for me! She made me feel very comfortable and the Atmosphere is fantastic. What a great experience! I even got a cool picture of my Eye ball. 👁
Great frames and good prices! Lorenzo is amazing at picking out frames that fit your style and face. :) I would like to give a massive shout-out to optometric physician, Dr Traci Lee, who is the owner of Urban Optix. During a routine eye exam, she caught the mystery spot on my right retina that was just diagnosed at an early, treatable stage. Her attention to detail probably prevented a much greater issue! Never buy eyeglasses online again!
Frequently asked questions about Urban Optix
How is Urban Optix rated?
Urban Optix has a 4.2 star rating with 301 reviews.
When is Urban Optix open?
Urban Optix is closed now. It will open on Monday at 8:30 a.m.
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