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Urban Management
- Property Management
- Boston, MA
About this business
Location details
421 Harrison Ave, Boston, MA, 02118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst property management company I have dealt with in my life. In my experience, their only concern appears to be collecting money. They look for every possible way to charge owners and tenants, with little consideration for the people they are supposed to serve. Everything seems to become another fee or charge. They may tell you one thing in the office, but later they do not acknowledge or remember the conversation. This creates frustration, confusion, and a complete lack of trust. Based on my experience, their... read more
Brett is an excellent property manager. As owners of almost six years, our experience with his management specifically has been the best by far, and has been much appreciated-
With respect, the issue here is not simply about whether the prior owner changed the locks—it’s about how management responded when I was locked out. What concerns me most is that instead of acknowledging the failure to resolve the issue, management is now placing the blame entirely on the prior owner and on me as the new resident. Pointing fingers does not change the fact that: 1. I was locked out for hours due to lack of preparation and communication, 2. I received no actual assistance beyond being told there was no key, a... read more
Extremely disappointing experience with this management team. I was locked out of my unit for hours because they did not have a working key on file. Their technician arrived with the “key” only for us to discover it didn’t open the door—because they never had a copy to begin with. Instead of confirming this beforehand, I wasted 2 hours waiting for their technician, then another hour waiting for a locksmith I had to find and pay for out of pocket. The worst part? They still tried to bill me for a full service call, even thoug... read more
Urban is the new management company running the building where I own a condo. I recently had an administrative issue and the property manager and her team did a great job to get problem resolved. A+
Frequently asked questions about Urban Management
How is Urban Management rated?
Urban Management has a 2.9 star rating with 38 reviews.
When is Urban Management open?
Urban Management is closed now. It will open on Monday at 8:30 a.m.
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