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837 W Harbor Dr Suite A, San Diego, CA, 92101, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Went in to the new Carmel Valley location on Friday 6/26. Lots of cute things and fun accessories. The employee who was there however was lacking customer service skills. In her defense it had likely been a long day as they just opened. When I asked her for help her sarcastic tone in response made me so uncomfortable that I immediately left the store.
Business response:
Hi Jennifer! I am so sorry about what happened and am extremely surprised! Do you recall what time you were in there? We truly pride ourselves in customer service and I will be discussing this comment with all of the staff immediately :) Thank you for letting us know!
I love Urban Girl Accessories! I always find the best gifts here. I really like their online shop so even when I can't make it to the store, I can purchase great gifts and have them delivered right to my door. I recently purchased the Love for Bernie key chains - such a great cause and the key chains ROCK! So cool. I was going to gift them all, but now I need to buy one for myself too! Way to go Urban Girl!
Business response:
Thank you!!! Thank you!!!!!! xoxoxo <3
Great store and employees.! Wish I didn't live on the east coast so I could pop in more often.
Urban Girl Accessories has a 4.4 star rating with 129 reviews.
Urban Girl Accessories is closed now. It will open on Monday at 9:00 a.m.
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