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Urban Express

2.6

About this business

In operation for more than 25 years, Urban Express is a full-service courier company that provides a range of delivery services in New York City. The company employs more than 1000 staff members and serves over 2,500 clients. It offers a variety of warehouse services that includes inventory management, furniture assembly and distribution. The company also provides short- and long-term merchandise storage services. It offers secured cages for high-value goods, as well as provides 24-hour video surveillance and inventory visib... read more

Location details

229 W 36th St, Frnt, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.676 reviews
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Geroge L.'s profile image
12 years ago

Efficient Service. Highly Recommended. Since 2004 our impressions of UX Specialized Logistics have not changed, they are the epitome of effective, economical and efficient service. They never miss a beat, always timely pick up, always timely delivery. They have never lost a package to date, and customer care is at the top of their list. We have recommended them to many professional colleagues. 

Blake M.'s profile image
12 years ago

A True Partner To us UX Specialized Logistics has been a true partner to us. They are always willing to listen and bring many good ideas to the table. They have been instrumental in achieving our cost-savings goals while maintaining or improving the level of service they provide. 

Allan B.'s profile image
12 years ago

Delivery on Time. Thank You! Need it today, delivered on time is why I use UX. They are responsive and communicate in all directions. They are proactive and challenge the status quo. 

Paul P.'s profile image
12 years ago

Fast and Really Professional The delivery team who handled my order was fantastic. They were fast and really professional. He was very careful with the furniture and my walls. I had movers from elsewhere earlier this week who weren??t nearly as careful so I really appreciate the time and effort. 

Derrick F.'s profile image
Derrick F. 
12 years ago

Exact on time. My delivery team arrived on time, introduced themselves at the door and carried out the entire delivery process in a very professional manner. The bed delivered was actually a surprise for my daughter and when she came in from school she was ecstatic. Keep up the great work. 

Glenn F.'s profile image
12 years ago

Trusted Partners UX Specialized Logistics has proven through their expertise and best in class service to be a superior strategic partner. UX??s flexibility and dependability have allowed me to offer my clients successful solutions that cater to their individual needs and strengthen my relationships with those clients. The entire UX organization has become trusted partners that I depend upon and look forward to dealing with into the future. 

Vince C.'s profile image
12 years ago

Delivery was Great My delivery was great. The guys were wonderful and did not show up late. They took the merchandise into the rooms they needed to be in. I was pleased with the service Urban Express provided. 

Barbara G.'s profile image
Barbara G. 
12 years ago

I am happy with the service. I was very pleased with my delivery. I give the drivers an A++++. I am happy with the service Urban Express has provided. 

Moez H.'s profile image
13 years ago

awful customer service I would give Urban Express a 0 rating if possible. they have the worst customer service and they treat customers like dirt. I had a wall unit mounted and after 11 months it fell off breaking the HD TV underneath it in the process. the total damage is close to $1,000. It turns out that the UE guy didn't even mount the wall unit on the studs. i called them several times to complain and every single time the operator tells me that the complaint manager will call me back. Once, they put on hold for 35 minu... read more

Frequently asked questions about Urban Express

How is Urban Express rated?

Urban Express has a 2.6 star rating with 76 reviews. 

When is Urban Express open?

Urban Express is closed now. It will open at 9:00 a.m. 

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