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Urban Express

2.6

About this business

In operation for more than 25 years, Urban Express is a full-service courier company that provides a range of delivery services in New York City. The company employs more than 1000 staff members and serves over 2,500 clients. It offers a variety of warehouse services that includes inventory management, furniture assembly and distribution. The company also provides short- and long-term merchandise storage services. It offers secured cages for high-value goods, as well as provides 24-hour video surveillance and inventory visib... read more

Location details

229 W 36th St, Frnt, New York, NY, 10018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.676 reviews
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Cedric H.'s profile image
12 years ago

Quickly and Efficiently. Thank You! The delivery team had to maneuver 161 boxes to the 8th floor and they worked both quickly and efficiently. It??s very difficult to find hard workers these days and this team really worked hard. 

Charles W.'s profile image
Charles W. 
12 years ago

Very Good Service In the last year UX has proven to be a good business partner. The service level of the delivery personnel and supervision by the dispatchers has been very good. The investment in technology, uniforms and training prove to be beneficial. I look forward to a continued positive relationship and a successful partnership between both companies. 

Nicolas A.'s profile image
Nicolas A. 
12 years ago

Highly Recommend Their Service As far as transportation providers go I think UX is one of the best. The amount of work they are performing for IKEA today is quite large yet the quality and service is excellent. Today UX is the largest home delivery provider for IKEA in all North America. UX has been very responsive to the IKEA home delivery strategy and has been a major contributor to its success. We are very proud of our partnership with UX Specialized Logistics and I would highly recommend their service. 

Derrick C.'s profile image
Derrick C. 
12 years ago

Company and Staff are the Best! I dealt with a customer service rep name Maurice and he was extra nice. He understood my work situation and went above and beyond to accommodate me. He definitely put the customer first. This was my first experience with IKEA and Urban Express and I would recommend both. Your company and your staff are the best. 

Jessica H.'s profile image
Jessica H. 
12 years ago

Very nice experience Entering orders online is so simple, I wouldn??t want to do it any other way 

Monique C.'s profile image
Monique C. 
12 years ago

Always an Excellent Job This delivery company has delivered for our company on several occasions and they always do an excellent job. Very courteous and respectful. 

Jodie O.'s profile image
12 years ago

An Outstanding Job This was the best delivery experience I??ve ever had and the delivery team did such an outstanding job. The driver and helper were very professional, courteous, and respectful of my home. It came on time with no issues or concerns. 

Vince S.'s profile image
12 years ago

Happy and Excited With My Delivery I was very happy and excited with my delivery. I had an unexpected situation come up and the drivers delivered my merchandise in a timely manner. They were respectful and pleasant. The gentlemen represented Urban Express very well. 

Rachel A.'s profile image
12 years ago

Best Delivery Experience. Thank You UX! The delivery team did an outstanding job. They arrived on time, handled my merchandise with care and counted every piece to ensure that the order was complete. I??ve had numerous deliveries from various companies but Urban Express provided the best delivery experience I have ever had bar none. 

Frequently asked questions about Urban Express

How is Urban Express rated?

Urban Express has a 2.6 star rating with 76 reviews. 

When is Urban Express open?

Urban Express is closed now. It will open at 9:00 a.m. 

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