This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
1900 Empire Boulevard, Webster, NY, 14580, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nicest staff.
The QR sign in needs to go. It's very unfair to people that get there early and the elderly. Here's a challenge: try and find a way to file a suggestion or complaint with URMC. I've found it's impossible. They don't give a damn what customers think.
I arrived at 7:50 am. You can't sign in at that time using the QR code it's too early . So at 8 am when the doors open you wait to sign in at the desk. However people who arrive at exactly 8 am and use the QR code jump ahead of everyone else that have been waiting in line before you. 3 people complained and were told sorry. It goes by the time you sign in. There has got to be a better system. There needs to be be one sign in method not 2. I am a former URMC Employee. This is not acceptable
I was here when it opened at 8. 4 people were ahead of me. It's now 8:45 and only 3 people have been called back. It looks like they only have 1 person drawing blood. It took 10 minutes as after opening for them to call the first person back. When you open at ,8 you should be ready to start working immediately. Won't come here again though the the Culver road lab is no better I expect better service from URMC.
Was told my test would take one day to get results. In reality, it took ten days to do that particular lab so the people working there should be saying they don't know, but apparently just make things up. This caused much stress and my doctor said that is a consistent issue with U of R lab employees. Will not return as I can't trust them to be honest. Edit/Update: this mistake cost me over $5k in additional, unnecessary testing because of what they put me through. Avoid if you can.
UR Medicine Labs – Patient Service Center has a 2.5 star rating with 55 reviews.
UR Medicine Labs – Patient Service Center is closed now. It will open on Monday at 8:00 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com