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UR Medicine Labs – Patient Service Center
- Laboratory Testing
- Webster, NY
About this business
Location details
1900 Empire Boulevard, Webster, NY, 14580, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I arrived at 7:50 am. You can't sign in at that time using the QR code it's too early . So at 8 am when the doors open you wait to sign in at the desk. However people who arrive at exactly 8 am and use the QR code jump ahead of everyone else that have been waiting in line before you. 3 people complained and were told sorry. It goes by the time you sign in. There has got to be a better system. There needs to be be one sign in method not 2. I am a former URMC Employee. This is not acceptable
I was here when it opened at 8. 4 people were ahead of me. It's now 8:45 and only 3 people have been called back. It looks like they only have 1 person drawing blood. It took 10 minutes as after opening for them to call the first person back. When you open at ,8 you should be ready to start working immediately. Won't come here again though the the Culver road lab is no better I expect better service from URMC.
Was told my test would take one day to get results. In reality, it took ten days to do that particular lab so the people working there should be saying they don't know, but apparently just make things up. This caused much stress and my doctor said that is a consistent issue with U of R lab employees. Will not return as I can't trust them to be honest. Edit/Update: this mistake cost me over $5k in additional, unnecessary testing because of what they put me through. Avoid if you can.
Brought my mother in for blood work. No one greeted her when she approached the desk. After a very uncomfortable minute mother said I'm here to have blood drawn. 1 of the 3 people behind the counter pushed the electronic device towards her and said "sign in here." Mother said I'm sorry I can't see to do that. Her eye sight is very bad. The 1 person who so rudely told mother to "sign in here", actually flicked the device to me and said "you do it then" i then said, "i don't mean to sound nasty but, why can't those behind the ... read more
Frequently asked questions about UR Medicine Labs – Patient Service Center
How is UR Medicine Labs – Patient Service Center rated?
UR Medicine Labs – Patient Service Center has a 2.5 star rating with 53 reviews.
When is UR Medicine Labs – Patient Service Center open?
UR Medicine Labs – Patient Service Center is open now. It will close at 5:00 p.m.
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