UR Medicine Labs – Patient Service Center's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

UR Medicine Labs – Patient Service Center

2.5

About this business

Location details

1900 Empire Boulevard, Webster, NY, 14580, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.555 reviews
Select a rating
Anne Romano's profile image
Anne Romano 
4 days ago

Nicest staff. 

Earl All's profile image
Earl All 
2 weeks ago

The QR sign in needs to go. It's very unfair to people that get there early and the elderly. Here's a challenge: try and find a way to file a suggestion or complaint with URMC. I've found it's impossible. They don't give a damn what customers think. 

virginia lupo's profile image
virginia lupo 
a month ago

I arrived at 7:50 am. You can't sign in at that time using the QR code it's too early . So at 8 am when the doors open you wait to sign in at the desk. However people who arrive at exactly 8 am and use the QR code jump ahead of everyone else that have been waiting in line before you. 3 people complained and were told sorry. It goes by the time you sign in. There has got to be a better system. There needs to be be one sign in method not 2. I am a former URMC Employee. This is not acceptable 

Susan Neal's profile image
Susan Neal 
a month ago

I was here when it opened at 8. 4 people were ahead of me. It's now 8:45 and only 3 people have been called back. It looks like they only have 1 person drawing blood. It took 10 minutes as after opening for them to call the first person back. When you open at ,8 you should be ready to start working immediately. Won't come here again though the the Culver road lab is no better I expect better service from URMC. 

Alicia H's profile image
Alicia H 
3 months ago

Was told my test would take one day to get results. In reality, it took ten days to do that particular lab so the people working there should be saying they don't know, but apparently just make things up. This caused much stress and my doctor said that is a consistent issue with U of R lab employees. Will not return as I can't trust them to be honest. Edit/Update: this mistake cost me over $5k in additional, unnecessary testing because of what they put me through. Avoid if you can. 

Frequently asked questions about UR Medicine Labs – Patient Service Center

How is UR Medicine Labs – Patient Service Center rated?

UR Medicine Labs – Patient Service Center has a 2.5 star rating with 55 reviews. 

When is UR Medicine Labs – Patient Service Center open?

UR Medicine Labs – Patient Service Center is closed now. It will open on Monday at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com