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UR Medicine Flaum Eye Institute – Webster
- Healthcare
- Webster, NY
About this business
Located on Hard Road, in the town of Webster, NY, it is our largest and most modern satellite location yet with plenty of amenities for your comfort and one of the largest groups of eye specialists under one roof. We close at 1:00 pm on the 3rd Friday of each month.
Location details
875 Hard Rd, Webster, NY, 14580, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have used Flaum for some time now. I am disappointed with the administration and considering leaving. They have canceled 2 appointments now for the optometrist. My ophthalmologist does not seem concerned with the side effects of the Vabysmo injections I have received. My original eye doctor left the practice and I feel like I am getting second rate care. While speaking of my concerns the doctor seemed more concerned about his title of doctor than my suffering. I had called him by his name. The man is 30 years junior to me.... read more
I have used Flaum for some time now. I am disappointed with the administration and considering leaving. They have canceled 2 applications now for the optometrist. My ophthalmologist does not seem concerned with the side effects of the Vabysmo injections I have received. My original eye doctor left the practice and I feel like I am getting second rate care. While speaking of my concerns the doctor seemed more concerned about his title of doctor than my suffering. I had called him by his name. The man is 30 years junior to me.... read more
The doctors and staff are great but I will not use the optical shop ever again. I had new lenses put in existing frames. I returned multiple times because the lenses kept cracking. The last time I went, the technician who had ordered my glasses had left that location. It turns out he had ordered the wrong size lenses and tried to compensate, by tightening the frame, causing the cracks. Finally, someone actually double checked the measurements and found the error. My glasses have been fine since.
Best experience
Very disappointing experience with the optical shop. I requested a contact refill and gave them the brand and prescription in MyChart. The optical shop did not order the correct ones. They eventually ordered the correct ones but because the box was opened (I ran out of contacts during the delay they caused) they would not give me a refund for cost difference. The mistake was made by them, so the opened box policy should not apply. I will never work with the Optical shop again.
Frequently asked questions about UR Medicine Flaum Eye Institute – Webster
How is UR Medicine Flaum Eye Institute – Webster rated?
UR Medicine Flaum Eye Institute – Webster has a 3.8 star rating with 19 reviews.
When is UR Medicine Flaum Eye Institute – Webster open?
UR Medicine Flaum Eye Institute – Webster is closed now. It will open at 8:00 a.m.
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