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Upscale Aquatics

4.6

About this business

Aquariums and tropical fish. Freshwater and saltwater selection. 

Location details

North, 110 Statesville Rd, Huntersville, NC, 28078, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun1:00 p.m. to 6:00 p.m.
4.61,078 reviews
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Zaj Vang's profile image
Zaj Vang 
recommend  Recommended
4 years ago

Everyone were very polite and informative. Over the phone they even send me pictures of the fish and willing to sent videos. Fish all arrived alive and healthy, YES they ship! Great packaging fast shipping, will definitely recommend anyone to stop on by or if your live farther away like me to make an order you'll not be disappointed. Went beyond my expectations thanks Upscale Aquatics 

Ingrid Gvazdinskas's profile image
Ingrid Gvazdinskas 
recommend  Recommended
4 years ago

Large variety of fish, knowledgeable staff. Reasonable prices, would highly recommend. 

Mike Pastick's profile image
Mike Pastick 
recommend  Recommended
4 years ago

Great store ,Matt and his staff are top notch . 

Araceli Marie's profile image
Araceli Marie 
recommend  Recommended
4 years ago

I ordered a halichoeres wrasse over a weekend, so she was shipped out on a Monday. UPS sorted her to the wrong distribution center causing her to be picked up on Wednesday early afternoon (a whole day later). She was shipped in the biggest box I have ever gotten a fish in, she was alive and well when I opened it! No issues, clean water still! I don't know why companies try to squeeze fish into a small bag & box. She was very active the next day & I am so grateful she was shipped so well. I highly recommend upscale aquatics a... read more

Mitch'l K Portee's profile image
Mitch'l K Portee 
recommend  Recommended
4 years ago

really large selection of fish, and the staff are super helpful. definitely worth the 1.5hr drive. 

Carmen Elizabeth's profile image
Carmen Elizabeth 
recommend  Recommended
4 years ago

Best Aquarium Store. Wide Selection 

Margazeta Cosby's profile image
Margazeta Cosby 
recommend  Recommended
4 years ago

I absolutely love this store. I had a problem with my tank and they gave me exactly what I needed and my tank looks great again!! 

Monique Nicole's profile image
Monique Nicole 
4 years ago

So I called the location and told them I was seeking a small betta tank and betta fish for a toddler’s bedroom. I explained to the guy on the phone that I wanted something inexpensive since it was for a child. He said “Oh we have it”. I asked what time the location closed, he said 7 pm and I said I am on my way. I arrived and I wasn’t greeted by either staff working in the store they finished helping the customer who was there and just walked off like I wasn’t standing there with my child. I approached them (terrible custome... read more

Business response:

Wow. Seriously. To begin with we always recommend any customer to completely cycle an aquarium before placing any livestock in it. This is and always will be the proper procedures and the way will we recommend any customer start an aquarium. Don’t you dare try to place the racist comment. We help every single customer that comes in the store. You’re a shame to even believe this way and act like that. Please never step foot back into this business with that mindset. 

Jaylin Mann's profile image
Jaylin Mann 
recommend  Recommended
4 years ago

They are Awesome people they help you what you need to be helped with they know what they’re talking about there just a true Fish aquarium store they’re friendly they’re nice it’s always a good welcome to come in to that store 

Frequently asked questions about Upscale Aquatics

How is Upscale Aquatics rated?

Upscale Aquatics has a 4.6 star rating with 1,078 reviews. 

When is Upscale Aquatics open?

Upscale Aquatics is closed now. It will open at 10:00 a.m. 

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