This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Upromise Inc
- Investing
- Newton, MA
About this business
Neurocare Inc is located at 70 Wells Ave Ste 101, Newton Center, MA..
Location details
95 Wells Ave # 160, #160, Newton, MA, 02459, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When first introduced, with many participating businesses and easy friends and family giving, I could not recommend them enough. Now the number of participating companies is much smaller and friends and family savings much more difficult and it is no longer worth what it once was.
Business response:
Hello *****, We really appreciate you taking the time to reach out to us, and we are sorry to hear of your disappointment. Upromise offerings do change based on business decisions made internally, by our partners, or due to the changing needs of our members. Our members can still earn for college with the Upromise program by taking advantage of our robust earning options. These include: Online Shopping - Shop through the Upromise online mall and earn from hundreds of online retailers; Restaurants – Use your registered credit... read more
I joined Upromise on September 25, 2001. Over the years, I've accumulated a couple of hundred dollars in my account, which is linked to my children's 529 plans. Most of the money that has built-up over the years has come from my participation in the dining program; it's an effortless way to help save for college. Basically, I pay for meals at participating restaurants with a credit card that I linked to my Upromise account. A percentage of what I spend at those restaurants is then credited to my Upromise. So easy. So simple.
Business response:
Hello *****! We appreciate you being a loyal Upromise member, and are happy to hear that you are enjoying the program. If you would like to learn more on how to grow those earnings with our Online Shopping program or with the Upromise **********, please just reach out to us. Have a Fantastic Day! Upromise Support
I have 3 purchases through Upromise from March 2020. None of these have been credited to my account. The continually show 'pending'. This has been an ongoing problem with them. What give?
Business response:
Dear *****, We apologize for extended pending status of your rewards from transactions in March. It normally can take from 60-75 days from the transaction being reported to Upromise for pending earnings to become funded earnings on a Member’s account. This timing can be influenced by member purchase dates. For example, purchases made early in the month can take longer to fund than those completed later in the month. Unfortunately, the COVID-19 pandemic has caused many of our business partners delays and disruptions in busine... read more
Let me start by saying I do not work for them, never have so I am not a disgruntled employee. I am a parent. Nah, it is not worth using upromise at all. It used to be worth the effort but not anymore. I cannot recommend upromise not even a little. It is too difficult to try to find the information I want and so many other sites offer much better rewards. this "new" upromise is nothing but headaches, low payouts, problems with losing rewards or claiming you never earned them, and more problems. Upromise did me a big favor whe... read more
Business response:
Dear ******, We are very sorry to see you go and that we are not able to help you reach your goals. It appears that there may have been some misunderstanding on how to earn with Upromise which has led to your low earnings and frustration. Upromise does not have a "wallet" for your linked cards, as it is only ever used for earning when you are dining out at participating restaurants. When you enroll in other programs administered by Rewards Network, our dining partner, you will not receive Upromise earnings on those cards, an... read more
Very difficult when you try to transfer earned funds into 529 accounts. I have been waiting on hold for 2 hours and 15 minutes with not one word spoken to a live person.
Business response:
Dear ****, Unfortunately,Our member servicing center is currently unavailable to assist members over the phone due to the coronavirus outbreak. It appears that you may have been trying to call the ******** Card servicing center for the Upromise Mastercard. The ******** call center is still open, and theywant to let you know that speaking with a Relationship Manager intheir call center may take longer than usual. The fastest and easiest way to manage your Upromise Mastercard account is through their website, mobile app or aut... read more
I have a uPromise ********** (********) and the only earnings I have are the 1.25% "reward" for using their card every month. Every month it takes 45-60days to have these rewards funded. This is ridiculous. I understand if I earn a rebate because I ate at a particular restaurant that one would have to wait for that rebate from an "outside partner". But 45-60 day wait for a rebate from the credit card uPromise makes me use. Ridiculous! Absurd. I have 2 other credit cards which give cash back and the rewards are posted and rec... read more
Business response:
Dear Mr. *******, Upromise is an organization helping families save for educational expenses. We share a partnership with ********* to offer the ********** product, allowing our members to enhance their educational goal savings with normal monthly expenditures. As such, we are business partners, which makes us ineligible for instantaneous rewards like other credit card companies who manage their rewards programs internally. We must adhere to the same processes as other vendors, which involves invoicing *********monthly for o... read more
User beware. I've been a member of the UPromise program for about 7 years. Up until the past year, I had no problems with redeeming my earnings or getting a response from them when I emailed a question. Something has changed with the company and now you cannot get in touch with any human being and they do not respond to any emails. I often use their online shopping rewards to earn cash back. Transactions are supposed to clear within a certain period of time and do not. I have some earnings that have not posted to my account ... read more
Business response:
BBB Review Response: We appreciate you reaching out with your concerns. Upromise will post or fund your earned dollars when we receive payment for your reward from our partners. This typically happens within 60 days of your earnings being reported to Upromise and displayed as pending. When this doesn’t happen, we work with our partners to have this resolved for our members. We do see that you have a transaction that posted 62 days ago that we are working to get that funded from the partner. This was communicated to you via e... read more
March 1, 2019 If you're considering partner up with Upromise credit card, you should read my review: I was unaware I have a statement with Upromise Credit Card for **** on October 28, 2017, for $7.17. I did not receive a statement in my email or in the mail about this the amount or aware that I have a statement with Upromise/ *********de credit card. The only reason how I would find out about this statement is through my ***** Credit Check that I am now currently partnering up with. I spent two hours on the phone, with 5 dif... read more
Business response:
We have provided your concerns to ******** **** ******** and they reached out to you as recently as yesterday to address them with you. This was identified as not a bank error, but if you have future questions regarding credit bureau reporting from ******** **** ********, you can submit a dispute directly with them by mailing a letter to: Barclays **** ****** ****** ******** **** ***** ******************* ** ******Please include the following information: Contact Information - Name, Address and Phone Number -Specific informa... read more
I am not able to login to Upromise...this site's message is "Your connection is not private." To date, I have never received Promised funds of $50.00 transferred into my bank account. I have rewards greater than $50.00 in my account for the past two months. I was PROMISED to have funds automatically transferred on the first of the month.
Business response:
Dear ********* *****, We appreciate you reaching out to us with your concerns and apologize for any issues you are having with logging into your account. It appears that you are using a browser or operating system that may not be supported (such as IE), or a setting within your browser that is causing the message to appear. If you are still having this issue, please contact us with details (including your browser & operating system) so that we can help. We also see that you have been able to link your checking account in you... read more
Frequently asked questions about Upromise Inc
How is Upromise Inc rated?
Upromise Inc has a 3.7 star rating with 53 reviews.
When is Upromise Inc open?
Upromise Inc is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com