UPMC - Pittsburgh Internal Medicine Associates - Castle Shannon

Danielle N 

on Google

a month ago

I really like having Emily Gruendler as my PCP. The staff here has always been kind to me, especially Colleen. They respond quickly to any messages on the myUPMC app. 

Thomas Wingard 

on Google

a year ago

Dr Richetti is my doctor. He’s been amazing since I’ve gone to him, however the woman that answers the phone and takes appointments is terrible at customer service. She couldn’t show anymore than she does that she doesn’t want to be there. She makes you feel like you shouldn’t be calling for an appointment or for a refill lol n prescriptions. 

A A 

on Google

a year ago

I’ve spent many years coming to regular visits here with Dr. Tepe who is wonderful and due to it’s convenient location on the trolley line. I am never trying to be a bother and hardly ever ask for help unless it’s absolutely serious. Well this year I’ve had a serious medical condition and the office is nothing but absolutely unhelpful and uncommunicative. It truly feels like nobody here cares about their patients at all. It’s like they go through the motions but truly they would not care at all as long as they don’t appear n... read more

Alice 

on Google

a year ago

Thank you Robin for being so kind, caring, respectful n a good listener and helpful. May God give u many blessings to you always. Alice 

Justin Todd 

on Google

a year ago

Good luck trying to get an appointment here, especially if you're a new patient. I was told I'd have to wait 3 weeks for an appointment. Although when you look at the repeat patients there's appointments available as soon as the next day.