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60 Don Knotts Blvd #6838, Morgantown, WV, 26501, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 5:30 p.m. | |
Tue | 7:30 a.m. to 5:30 p.m. | |
Wed | 7:30 a.m. to 5:30 p.m. | |
Thu | 7:30 a.m. to 5:30 p.m. | |
Fri | 7:30 a.m. to 5:30 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Scheduling based on a make-you-wait strategy. I arrive punctually for my appointment @10am and was told they were running late and the oil change would take 1.5 hours. Service advisor (Lambert?) did not impress me, made me feel like he was doing me a favor. Lots of staff idling in the showroom, perhaps they can be redeployed? It should be noted that remaining encounters with staff were professional, courteous and helpful. My car's interior did not acquire stains as was the prior visit, +1 star.
Caleb was very helpful :) He helped get my payments to the range I could afford and was very nice and patient.
They lie right after another. Go to a different dealership especially one that doesn't have potholes in the entrance for starters. Employees not trained properly telling false information. The said Manager doesn't do nothing about it. But they're continuing working there. Eventhough I was told wrong information from several employees.
University Toyota Parts has a 2.7 star rating with 3 reviews.
University Toyota Parts is open now. It will close at 5:30 p.m.
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